Best Ford

The sales office did a great job helping me to finance my 2020 Ford Escape at the end of my lease. 2020 Ford Escape at the end of my lease. More

Very polite and professional was able to get all the work done in a efficient amount of time work done in a efficient amount of time More

I would rather have a tooth canal then deal with most car salesmen. These people changed all that. From the time I got to their dealership until I left they were very attentive , polite and went over and b salesmen. These people changed all that. From the time I got to their dealership until I left they were very attentive , polite and went over and beyond what any other dealer has done. I have bought many vehicles in my 52 years in business and this was by far the best experience I've had. I went to buy one truck and left buying two. I may go back and buy a third. We normally buy Chevy's, but I guess I'll be buying Ford's from now on from Best. Sincerely, Ron Campagna, Owner Auto Wash Maintenance Corp. Malden. Ma, More

They were great about getting me into a new Bronco that they had not received yet. they had not received yet. More

Service department was very helpful in ensuring that my recall (windshield sealer) was not disruptive to me any more than necessary. Their staff is always personable and professional with any visit I have recall (windshield sealer) was not disruptive to me any more than necessary. Their staff is always personable and professional with any visit I have with them. More

Matt Risteen in the service department (Service Advisor) was great. He ordered tires and notified us as soon as they arrived so we could bring car back in and get it finished. was great. He ordered tires and notified us as soon as they arrived so we could bring car back in and get it finished. More

Keep it up! !!!!! The staff showing smiles whether I was interacting with them or not. !!!!! The staff showing smiles whether I was interacting with them or not. More

As expected service. No food snacks in the waiting room like some other dealers, but I didn't go there to eat. Work on the Bronco was exc. People are great too. No food snacks in the waiting room like some other dealers, but I didn't go there to eat. Work on the Bronco was exc. People are great too. More

Awesome dealership and great staff that helped me get into the vehicle I wanted and needed. into the vehicle I wanted and needed. More

STAY AWAY! Horrible experience, bought a used truck, i was assured everything was fine after bringing up concerns of rough shifting and rough idle during the te Horrible experience, bought a used truck, i was assured everything was fine after bringing up concerns of rough shifting and rough idle during the test drive. I brought it back the next day to get a state inspection and the tech's looked it over, passed the truck, and assured me everything was normal. The salesman then drove the truck 50 minutes to drop it off with me and again assured me the truck was great, and there were no issues with the truck and the mechanics have looked it over. Took it to a different dealer after having it for a week and it ended up needing the transmission rebuilt, cam phasor, wheel bearing, throttle control valve and more! I have so far been without the truck for 42 days, and the bill is HUGE. The dealership is still unsure of the exact issues, and they are contacting the Ford field Engineers for support. It is difficult to contact the dealership and my calls will not get. Horrible people. They do not care about the customer, only the sale. Please do not buy from them. More