Best Ford

Dealer attempted a bait and switch during the purchase of a used car. Dealer did not contact Ford (which is required by Ford) when a defect on the car was reported (the car is under full Ford Warranty). I a used car. Dealer did not contact Ford (which is required by Ford) when a defect on the car was reported (the car is under full Ford Warranty). I had to have another Ford Dealer in the area address the issue. The only semi positive experience I had with this Dealer was that I liked the personality of the Sales Person. I would never do business with the this Dealer again. More

Went in for service on my 05 E350 deisel. High pressure oil leak. They diagnosed the prob. and held fast to their price quote. When it was deeper than they thought they still held to the quote. They eve oil leak. They diagnosed the prob. and held fast to their price quote. When it was deeper than they thought they still held to the quote. They even provided a free rental. Had a couple of things after the initial service(minor oil leaks), considering they had the engine, tranny out, and most of the engine torn apart it was to be expectided. They continued to cover their repair with no charge and a rental for the time they had it. Very proffecional people there, and quick and courteous follow up. Thanks Rob More

Working with Chris and James was very easy had to wait 8 weeks for our cars but they called us every week to give us updates.James went above and beyond what we expected no pressure when looking around the weeks for our cars but they called us every week to give us updates.James went above and beyond what we expected no pressure when looking around the lot would highly recommend this dealership!!!!!! More

I purchased a vehicle at Best Ford for my daughter. Best Ford matched the pricing of another dealership matching price eventhough I was eligible for Ford D Plan pricing at the other dealership. The vehicle Ford matched the pricing of another dealership matching price eventhough I was eligible for Ford D Plan pricing at the other dealership. The vehicle was very positive experience the dealership personnel were very helpful and very accomodating. The car was a surprise for my daughter and the sales personnel assisted in making it a surprise even putting a bow on the car and presenting her with flowers. I believe that the sales personnel had as much fun as my wife and I in surprising her. More

Lisa Rapoza was extremely helpful, professional and made buying the new car an easy task. She knows what she is doing and is great at her job. Thanks for the great teamwork. Paul F Connolly buying the new car an easy task. She knows what she is doing and is great at her job. Thanks for the great teamwork. Paul F Connolly More

Lisa Reposa sold me in buying a ford after owning all imports for the last 25 years. I was always skeptical with ford and chevy dealers and loved the Ford trucks but would not buy due to lack of customer imports for the last 25 years. I was always skeptical with ford and chevy dealers and loved the Ford trucks but would not buy due to lack of customer service. I visited a few local Ford dealers and was disappointed in attitude and lack of knowledge then I went to Best Ford and met with Lisa and Tony the manager and was impressed and let me say that if it were not for them I would of bought another Toyota. Ford should take note.....its about time!!! thanks Lisa and Tony for all your personal and outstanding service. Thanks JOHN JANAKOS More

I started out using the service department of Best because I didn't care for the service at another dealer I had been using. Because the service department always exceeded my expectations, I went to because I didn't care for the service at another dealer I had been using. Because the service department always exceeded my expectations, I went to Best when I was in the market for a new vehicle. The sales experience was as good as the service experience. The sales staff, and Lisa in particular, went out of their way to satisfy all of my requests and managed to exceed my expectations in delivering my new vehicle. More

Lisa took care of my every need. She paid special attention to accommodating my physical disabilities. I 'm still amazed at how she linked me up with the model that I wanted at a price that I could attention to accommodating my physical disabilities. I 'm still amazed at how she linked me up with the model that I wanted at a price that I could afford. Even after she carefully reviewed the operation of every accessory, Lisa emphasized that she would be available to answer any questions. More

This was by far the easiest; least painful auto buying experience I have ever had. Lisa Rapoza stayed on after her shift ended to help me get the car I wanted. She kept me compnay for the time it took t experience I have ever had. Lisa Rapoza stayed on after her shift ended to help me get the car I wanted. She kept me compnay for the time it took to go thru the process. No pressure, friendly people who went out of their way for me to include; sorry I forgot his name but he was the finance guy; who called one of the employees at there home that evening and arranged for me to have a ride in the morning to pick up my new car. Thank you all including the guy who picked me up at my home. Now that's customer service and I should know; I am a customer service rep so can easily recognise good service. Do your homework and then go to Best Ford and get the best deal on a good car! More

Had a great experience with the dealership. Got a great monthly rate and a lot more for my trade than I expected. Very friendly staff and quick process. I would recommend best ford to all my friends and fa monthly rate and a lot more for my trade than I expected. Very friendly staff and quick process. I would recommend best ford to all my friends and family More