Bert Smith BMW

I had picked out another vehicle at a different dealership but when I went to pick it the salesperson and his manager did not seem to want my business. I knew Bert Smith had a similar vehicle so dealership but when I went to pick it the salesperson and his manager did not seem to want my business. I knew Bert Smith had a similar vehicle so I went to see it. Due to the great attitude of the salesperson and manager I decided to purchase the one from Bert Smith. They made the entire experience as smooth as possible and I left feeling very good about doing business with them, in addition to being very happy with a newer vehicle than I expected due to their great pricing. I definitely recommend them!! More

Made the transaction very smooth. Honest, detailed. Caring about your needs and desires and given you just that. Honest, detailed. Caring about your needs and desires and given you just that. More

Very patient team. I scheduled and rescheduled with Chris a couple of times until I finally came in for my service. Everyone was very pleasant, I waited, good waiting I scheduled and rescheduled with Chris a couple of times until I finally came in for my service. Everyone was very pleasant, I waited, good waiting area. Love getting the video from the technician working on my car. Just moved to St. Pete and didn't know what to expect. Chris was very helpful and answered all my questions and I appreciated his patience. More

Dropped off automobile to check the air conditioner coolant, driver motor seat and air bag light. I dropped it off at 9:00 AM and going to wait but decided to take an Uber home. Was informed that on T coolant, driver motor seat and air bag light. I dropped it off at 9:00 AM and going to wait but decided to take an Uber home. Was informed that on Tuesday they were still looking at it to make assessment. On Wednesday late afternoon decided to pick up car because nothing had been done. More

Great, friendly, high quality, professional service. Thank you, Juan. Always there and willing to help! Thank you, Juan. Always there and willing to help! More

Outstanding workmanship on our BMW. It is running again like a new car. Natalie Swain is our representative for Bert Smith BMW. She continually gives us the best service. We are very s It is running again like a new car. Natalie Swain is our representative for Bert Smith BMW. She continually gives us the best service. We are very satisfied. More

All good. Alex was attentive and prompt. Only car wash was lacking. Called Alex later in day to mention car wash. Alex was attentive and prompt. Only car wash was lacking. Called Alex later in day to mention car wash. More

Love Service Rep Juan. He always advises me on all the things I need to do and then what is upcoming. He is friendly and professional. I appreciate that the explanations He always advises me on all the things I need to do and then what is upcoming. He is friendly and professional. I appreciate that the explanations are made clear for me to understand. And the Service Team is quick and always does a good job! More

Just purchased my 2nd M4 from Bert Smith and had another very positive experience, specifically with Cameron Brown in Sales (2nd purchase with Cam), Nick Haller (Genius) and Ryan McVicker in Finance. Cam is very positive experience, specifically with Cameron Brown in Sales (2nd purchase with Cam), Nick Haller (Genius) and Ryan McVicker in Finance. Cam is very responsive, straightforward and follows through on his commitments. More

After relocating to the Tampa Bay Area I tried various BMW dealers for service and repair. I’ve found Bert Smith to be the best. Thorough and competent staff look out for the customer. BMW dealers for service and repair. I’ve found Bert Smith to be the best. Thorough and competent staff look out for the customer. More