Bert Smith BMW

Had easy communication over the phone to intimate the deal, finished up the same day at the dealership getting everything I asked for with no complaints. Garrett did a great job from start to finish. deal, finished up the same day at the dealership getting everything I asked for with no complaints. Garrett did a great job from start to finish. More

I just don’t get it. It’s hit or miss. It was a great place to buy and get service. We have 4 BMWs. We went to buy a 2025 X7($120,000.00) put a deposit on it after being It’s hit or miss. It was a great place to buy and get service. We have 4 BMWs. We went to buy a 2025 X7($120,000.00) put a deposit on it after being there for 6 hours. Bert Smith Screwed this one up also. The next day they called and said the X7 was sold….What? We will NEVER trust or buy from them again. We went to Tampa BMW and it was a dream. Totally different scale. Bert smith manu years ago was good, now it’s only about the money. They were to take a video of my car and let me know if I needed to address something. 7 hrs later I picked up my car from the recall and said I never got the video? He said oh, everything was good. What? Now I know when someone xxxxed up and forgot to tell them what I asked for. We would rather drive 70 miles to Tampa rather than 4 miles to Bert Smith. Our days of buying cars from them is over. This is how you run a bad business. More

Hanna was great, and they are always professional. I would definitely really them to all my family and friends. I would definitely really them to all my family and friends. More

Great dealer, easy to buy from, good prices and selection. The customer service was excellent! Garrett McCullough went above and beyond to help me find exactly what I wanted. selection. The customer service was excellent! Garrett McCullough went above and beyond to help me find exactly what I wanted. More

Mike Ford was a very knowledgeable and helpful salesman. Nick Haller set up the technology and answered all of my questions. The entire team was friendly and very professional. Iwona Janczak was extremely p Nick Haller set up the technology and answered all of my questions. The entire team was friendly and very professional. Iwona Janczak was extremely professional and efficient with the closing documents. We were very pleased with the entire experience. More

Very friendly and accommodating. Service with a smile! My Appointment was made with ease and I was taken on time. I will definitely be back there again. Service with a smile! My Appointment was made with ease and I was taken on time. I will definitely be back there again. More

Mirnes did a great job taking care of me. Great communication and expectation setting. I have been a client of Bert Smith for Porsches and BMW's for over 20 years now. I feel like they are o Great communication and expectation setting. I have been a client of Bert Smith for Porsches and BMW's for over 20 years now. I feel like they are one of the only community feeling stores left. It is nice to drive up and be known by name. More

They do a great job with services and they were very easy to work with on the purchase to work with on the purchase More

I use Bert Smith for service on my BMW. Top notch. Not only do they do a great job with the service itself, but they are spot on for setting my expectations and delivering. Top notch. Not only do they do a great job with the service itself, but they are spot on for setting my expectations and delivering. More

Service department is A+++. Natalie is exceptional in all areas...the absolute best! She goes out of her way to be sure her customers are more than satisfied! Natalie is exceptional in all areas...the absolute best! She goes out of her way to be sure her customers are more than satisfied! More