Bernardi Volvo Cars Natick

Great recommendation by Mimi! Just leased 2 Volvo's. Great experience with Bill,Sam and Aram. The staff is really top shelf. It wouldn't be possible without Mimi. Would recommend t Just leased 2 Volvo's. Great experience with Bill,Sam and Aram. The staff is really top shelf. It wouldn't be possible without Mimi. Would recommend this dealership highly. Mimi, you're the best. Thanks again, Mark More

Even when the service dept is backed up, they do whatever they can to resolve any issues at all... Always helpful and polite. They really treat you like they appreciate your business. they can to resolve any issues at all... Always helpful and polite. They really treat you like they appreciate your business. More

Excellent fast help for a minor problem I had a problem with a non-working stop lamp and a side mirror plastic cap and I was taken care without an appointment in a very fast and professional I had a problem with a non-working stop lamp and a side mirror plastic cap and I was taken care without an appointment in a very fast and professional manner. The person that took care of me and the dealership deserves 5 stars. I have also been very happy with this dealership for my entire ownership of a Volvo car for the last 9 years. My disappointment is with Volvo prices at the source, though, The side mirror plastic cap, just a simple molded piece of plastic with no electrical parts that snaps in place in seconds, was $196 (it was ordered, not installed). I realize these prices depend on Volvo, not the dealership. But Volvo should not charge as much for such inconspicuous part with hardly any technology involved, if the stop lamp with installation labor only costs $24. Had I known, I would have bought the replacement cap on eBay or from other part sellers. More

Great service from Paolo and the tecnician. Excellent and timely updates from Paolo. A loaner was there and super convenient. Would not hesitate to come back there for service. timely updates from Paolo. A loaner was there and super convenient. Would not hesitate to come back there for service. More

Purchased a used Buick Enclave Avenir The Planets were all aligned... Found a great car for my wife while searching on line here. Called, made an appointment. Car was probably more than The Planets were all aligned... Found a great car for my wife while searching on line here. Called, made an appointment. Car was probably more than we needed but the price was right. A couple of issues were dealt with expeditiously and the transaction was smooth and seemless. More

New XC90 Great experience working with Sam Lee. This is my 5th Volvo purchased from this dealership. Sam and Paul were outstanding providing exceptional servic Great experience working with Sam Lee. This is my 5th Volvo purchased from this dealership. Sam and Paul were outstanding providing exceptional service making this experience pleasant for my wife and I. More

Staff were polite and responsive. They found and corrected the problem under warranty. I appreciate the washed car. I must complain about the new location thatI found extremely difficult even unde corrected the problem under warranty. I appreciate the washed car. I must complain about the new location thatI found extremely difficult even under the guidance of WAZE. More

Awful experience here as one time they did unauthorized repairs on my car. They also fixed my trunk door one day, and the following day my battery died as I was leaving for work in the morning. I had to repairs on my car. They also fixed my trunk door one day, and the following day my battery died as I was leaving for work in the morning. I had to get my car towed to be repaired and they didn’t offer to pay for an Uber until I insisted I get reimbursed for this error. Steve Moynahan the former service manager called me a liar and yelled at me when I got Sam Lee involved. The new service manager is nice and is cleaning up Steve’s mess but I’m done with this place. More

No Reservation Giving Excellent Recommendation Pleasant dealing with Paul and Aram as well as the friendly Service Staff. This is the second time I have worked with Paul, my salesman, to buy a Vol Pleasant dealing with Paul and Aram as well as the friendly Service Staff. This is the second time I have worked with Paul, my salesman, to buy a Volvo. Registration glitch was solved by Sam and battery issue taken care of by Service. I left being very happy with my new car and all my interactions with the knowledgeable staff. I would not hesitate to recommend this Volvo dealership to my friends and family. More

Working with Josh and Kevin was great. Laid back, no sales speak, no pressure. The whole process was laid back and straight forward. I highly recommend this dealership and this team specifically. sales speak, no pressure. The whole process was laid back and straight forward. I highly recommend this dealership and this team specifically. More