Bernardi Volvo Cars Natick

Service here is always efficient and people extremely helpful. Appointments easy to get and workers very accommodating. I trust the competence of the maintenance dept based on my previous experiences. helpful. Appointments easy to get and workers very accommodating. I trust the competence of the maintenance dept based on my previous experiences. The only drawback is that it is expensive. More

This is my 6th Volvo from this dealer. Although they have both changed ownership and recently location, the service and support have always been excellent. both changed ownership and recently location, the service and support have always been excellent. More

Mike, the manager, and Chris, the advisor are incredibly kind and competent. I have a handicapped car and very special needs and accommodations and they always consistently make sure all of these are perfe kind and competent. I have a handicapped car and very special needs and accommodations and they always consistently make sure all of these are perfectly met. I rely on their expertise to tell me what my car might need now or in the future. I am NEVER disappointed by them. They are gems!! More

everything went smoothly. Car was ready as promised and was returned nice and clean. Chris in service was very helpful. I was kept informed in a timely manner. was returned nice and clean. Chris in service was very helpful. I was kept informed in a timely manner. More

I was very impressed that they use Caller ID to call up my service records so that the Service Writer immediately knows me and my car. I was also impressed that I got to drive in myself and have several se my service records so that the Service Writer immediately knows me and my car. I was also impressed that I got to drive in myself and have several service personnel arrive at my vehicle,. I appreciate that the service writer let me know what was needed and (most importantly) what was not needed as it had previously been done. Very courteous and honest. Lest I forget, the facilities, especially the rest room. were fantastic! More

It was fast, I was in and out went for a test drive and got the car I wanted all in a few of hours. got the car I wanted all in a few of hours. More

Excellent Experience, I text Chris with a great feedback. Hope he got. Glad I can rely on your dealership for great service! We love Volvo Hope he got. Glad I can rely on your dealership for great service! We love Volvo More

The facility was very clean and everyone followed COVID requirements which we felt was extremely important. Everyone one we dealt with was knowledgeable and polite. requirements which we felt was extremely important. Everyone one we dealt with was knowledgeable and polite. More

Hello, thank you for providing expedient, quality service. I would also like to comment that this service was provided during pandemic restrictions. All representatives did wear masks. However, a mot service. I would also like to comment that this service was provided during pandemic restrictions. All representatives did wear masks. However, a mother did arrive with 3 children (one was 18 months as I 'overheard') and they were not required to apply masks despite being school age children. There were older customers present that I noted to be apprehensive regarding this omission. The children moved about freely in the snack/seating area. They were present in the waiting area for approximately a half hour prior to obtaining a 'loaner' vehicle. My suggestion would be to expedite a 'loaner' vehicle transition for parents with children in order to protect your older, at risk customers as this mother did not display any concern for their safety and well being. Volvo represent s safety to me but not all customers valuing this quality will demonstrate this ethic towards others. More

Basically the service went well. I was informed that everything seemed to be fine and what I might need coming up for service/maintenance, but not immediately. I liked the honesty. everything seemed to be fine and what I might need coming up for service/maintenance, but not immediately. I liked the honesty. More