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Berglund of Bedford Ford Buick GMC

Bedford, VA

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rated
180 Reviews

1415 Boxwood Terrace

Bedford, VA

24523

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180 Reviews of Berglund of Bedford Ford Buick GMC

June 13, 2019

Door Handle Replacement Service was helpful in getting work sched.. Great confusion on extended warranty which was in your computer. Took almost a day after car was done to s More

by 7MBRATT123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the women's names at the service desk.
June 10, 2019

Berglund of Bedford always ROCKs IT:) I can never say enough as to the constant level of care I receive from the Team at Berglund in Bedford! From the office staff to "Stoney"...."Cheryl". More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stoney & Cheryl treat me as if I AM part of their team!! I always count on them and they are ALWAYS THERE!
June 06, 2019

Very Goog Just getting the car cleaned, Eddie took care of picking up and returning the car after it was cleaned, I was happy with how clean the car was More

by sbyrd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lotts
June 04, 2019

Very Professional I'm a new customer. I purchased a used vehicle and still was treated with respect. In and out in a couple hours. no problems More

by traaans
Recommend Dealer
Yes
Employees Worked With
Alex Tuck, Richard Albert
June 03, 2019

Pleasant buying experience! Great people to deal with. The negotiation was painless and I was treated fairly and respectfully. I couldn’t ask for more than that. Thanks. More

by jus2kwik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Tuck, Kayla Webster, Richard Albert
June 03, 2019

Oil change and tire rotation I was pleased with the quality of friendliness, service and care with me and the vehicle serviced. I originally purchased the F-250 at the Bedford loc More

by hwenglish2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The ford service crew
June 03, 2019

It’s worth a trip to Bedford! If you don’t live in Bedford, it’s worth the trip to drive a little farther to visit the Berglund Ford Service Department. They have taken good care More

by DCOLEMAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department staff
May 31, 2019

Ford detective wheels lug nuts I commend the professionalism of Berglund personnel including, but not limited to, Loretta service manager and service advisor. I have a low opinion More

by b_fedele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loretta, Service manager & service advisor Eddie Rickard
May 30, 2019

Oil Change Appointment Maintenance (Oil change, tire pressure.) Ask to explore the noise when backing up. Return Appointment was made to explore the noise when backing up. S More

by bwolhfert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager. Cashier. Appointment clerk. Do not remember names,
May 20, 2019

Friendly experience We had a very friendly experience purchasing our used truck. Kayla stayed in contact with us throughout the process which was a huge help to us. More

by Ted.kamprath
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Tuck, Kayla Webster
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