Berglund of Bedford Ford Buick GMC

Quality service at reasonable price Service was oil and oil filter change. Service included multi point inspection which included brakes and tires. Professional service, timely perform Service was oil and oil filter change. Service included multi point inspection which included brakes and tires. Professional service, timely performed, smooth intake and exit. Cost seemed reasonable. Will go again. More

Replaced recalled air bags. Scheduling a recall appointment was easy and they even called back with an earlier time when someone cancelled. They worked on Saturday to handle the Scheduling a recall appointment was easy and they even called back with an earlier time when someone cancelled. They worked on Saturday to handle the backlog of recall repairs. In addition to fixing the air bags they put air in my tires as requested since an indicator light about air pressure had been on. More

Service Manager is excellant I bought a lemon from this dealership and the service manger went above and beyond to satisfy me. Oliver Starbird was very willing to assist me. I bought a lemon from this dealership and the service manger went above and beyond to satisfy me. Oliver Starbird was very willing to assist me. More

Customer service Not a very good or friendly dealership. Especially service...did not take care of my problems with my car. Took things off car without letting me know Not a very good or friendly dealership. Especially service...did not take care of my problems with my car. Took things off car without letting me know. Never returned any of my calls after initial visit. I am very saddened that this place has went so far downhill.. we always bought our vehicles at berglund until now. More

Purchased a vehicle All staff was very courteous and friendly and knowledgeable with me with my purchase. They made my experience very easy and helpful for the first tim All staff was very courteous and friendly and knowledgeable with me with my purchase. They made my experience very easy and helpful for the first time I purchased a vehicle by myself. More

Great service!! Worked me in to get a new battery!! Did not have to wait long. Always very friendly and helpful. I know they stay very busy. Worked me in to get a new battery!! Did not have to wait long. Always very friendly and helpful. I know they stay very busy. More

Unprofessional! Not trustworthy! Purchased new car July 2018 Continuous issues w/check engine light In for service 6 times Issue unresolved. Called GMC. Took car to different dealersh Purchased new car July 2018 Continuous issues w/check engine light In for service 6 times Issue unresolved. Called GMC. Took car to different dealership with GMC aiding in getting appointment. Bedford Berglund uses receptionist to communicate all matters. We were not allowed access to techs who worked on car. Very unprofessional. Would never return to this dealership nor recommend to anyone for service or purchase. More

Excellent in every way. Every person I dealt with was polite and very understanding in every way. Kayla, Nick and Scott could not have been any better and I would not hesi Every person I dealt with was polite and very understanding in every way. Kayla, Nick and Scott could not have been any better and I would not hesitate for a second to do business there again. More

GREAT SERVICE! Great friendly service as always. Eddie and crew are the best! They do their best schedule appointments that are convenient for you and usually comple Great friendly service as always. Eddie and crew are the best! They do their best schedule appointments that are convenient for you and usually complete scheduled work ahead of time. More

Oil Change from a package I purchased & is now void! I purchased my 2013 Honda Ridgeline from Berglund in Bedford. Great people to work with THEN! I also purchased an additional free oil change, tire rot I purchased my 2013 Honda Ridgeline from Berglund in Bedford. Great people to work with THEN! I also purchased an additional free oil change, tire rotation, etc. package. However, when I went last week I was told my package had expired!! I had more coupons left! Lots of money paid for this package and now it's no longer usable!! Really??? The customer service rep. was extremely helpful. However, I'm very frustrated and aggravated because nobody called me back regarding this issue. More