Berglund of Bedford Ford Buick GMC
Bedford, VA
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180 Reviews of Berglund of Bedford Ford Buick GMC
Great Customer Service The service is always great and the lowest price for an oil change anywhere!!! Friendly service and great price along with great people to work with d The service is always great and the lowest price for an oil change anywhere!!! Friendly service and great price along with great people to work with during scheduling and in person and leaving, Thanks Tim More
Excellent experience Chris made the experience a joy. Alex Tuck has been helping me with other services and is always knowledgeable and accommodating. Thank you both for Chris made the experience a joy. Alex Tuck has been helping me with other services and is always knowledgeable and accommodating. Thank you both for a great experience. More
Great oil change experience My trip was a great one due to Cheryl Donlon. She made me feel like a person instead of a client. She had a great personality which made me to feel My trip was a great one due to Cheryl Donlon. She made me feel like a person instead of a client. She had a great personality which made me to feel good that I choose them to do my oil change. More
Inconvenience Travel 35 miles one way. Have to return next week for repair as the part that was ordered for my car wasn't actually the part in the box. I think the Travel 35 miles one way. Have to return next week for repair as the part that was ordered for my car wasn't actually the part in the box. I think the box was labeled correctly, but the part was not correct. It would have been nice, for quality assurance purposes, for someone to check parts against the label on box before a customer is notified that part is in and schedules appointment. Eddie was very polite and respectful. More
car purchase Went there looking for a particular vehicle I saw..Kayla Webster was very nice and professional and went out of her way to make sure we got a good rat Went there looking for a particular vehicle I saw..Kayla Webster was very nice and professional and went out of her way to make sure we got a good rate on a lender.will definitely recommend this dealership and her to anyone looking for a used car or new car More
Service visit All employees were polite and professional. Service writer Eddie Rickman is always helpful and willing to serve the customers. Waiting room is well de All employees were polite and professional. Service writer Eddie Rickman is always helpful and willing to serve the customers. Waiting room is well designed and .comfortable. More
Vehicle purchase I dread the car buying experience but Kayla was a pleasure to work with. I would recommend her to anyone looking for a vehicle. She promptly handled a I dread the car buying experience but Kayla was a pleasure to work with. I would recommend her to anyone looking for a vehicle. She promptly handled a slight problem we ran into and the service department fixed it right away. More
Outstanding! It was the first time taking my vehicle to the GMC side to have it serviced. The Service Advisor on the Ford side could stand to be trained by Mrs. Do It was the first time taking my vehicle to the GMC side to have it serviced. The Service Advisor on the Ford side could stand to be trained by Mrs. Donlon. She was very professional and she showed appreciation to the customer. Was very courteous. This has been the best experience that I have had since I started taking my vehicle to Berglund of Bedford. Give my appreciation to Mrs. Donlon. More
TRUCK They did a great job fixing my 2014 Chevy truck this past Thursday 7/18/19. It's was brought in on rollback that morning at 915am and was ready by noo They did a great job fixing my 2014 Chevy truck this past Thursday 7/18/19. It's was brought in on rollback that morning at 915am and was ready by noon! More
TRUCK So far everything had been until last night 7/17/19 and line going to transmission busted! But I called Alex after hours and he was a great help telli So far everything had been until last night 7/17/19 and line going to transmission busted! But I called Alex after hours and he was a great help telling me what he was going to do once I got truck back to shop! By noon today 7/18/19 He let me know that my truck was ready and he had personally check to make sure everything was rechecked. So i'm happy with you all service and quick action to get my truck repaired! More