Berglund Luxury Roanoke

97500 check up As always Tim was great.. got me in and out quickly and kept me abreast of what was going on with the work . Good experience As always Tim was great.. got me in and out quickly and kept me abreast of what was going on with the work . Good experience More

Service Review The Volvo service was courteous and professional. Communication was prompt and detailed. Repair was on-time and performed as outlined in the estimat The Volvo service was courteous and professional. Communication was prompt and detailed. Repair was on-time and performed as outlined in the estimate. Loaner car provided meant no impact to being without car. Pleasant experience and will use them again. More

Great service Kyle ivied above and beyond in making us feel like valued customers. Although no loaner was available, the car was repaired the next day! Thanks so ve Kyle ivied above and beyond in making us feel like valued customers. Although no loaner was available, the car was repaired the next day! Thanks so very much More

Service of suv Kyle was courteous and professional as always and made me feel that my business was appreciated. will return in future for service. Have a nice day. Kyle was courteous and professional as always and made me feel that my business was appreciated. will return in future for service. Have a nice day. More

Listed price was either a lie or the manager lied Do not believe any prices listed or told to you. We went, found our ideal car in our price range, spent 3 days talking to the salesman doing our rese Do not believe any prices listed or told to you. We went, found our ideal car in our price range, spent 3 days talking to the salesman doing our research and getting things in order to purchase, and when ready we went in to buy and the manager comes out of no where and says "I dont know how this happened but the listed price is wrong, it's more expensive" wow... and there was no working with us about the mistake. This is terrible customer service. We did our research, talked with the sales person and right when we go to pull the trigger this happens? This is not our first time having problems with berglund but I can tell you this they will never get our business again. There was NOTHING done to make this situation or our other situation right. More

Service As always - the MB service team provided the very best. Tammy Niles is awesome. Great communication, timely turnaround and my eclass is like new again As always - the MB service team provided the very best. Tammy Niles is awesome. Great communication, timely turnaround and my eclass is like new again. Job well done More

First service experience Parts were ordered and service performed. They were nice enough to provide me a loaner even though I didn't purchase my vehicle there. Jeremy was nice Parts were ordered and service performed. They were nice enough to provide me a loaner even though I didn't purchase my vehicle there. Jeremy was nice enough to drop off items I had left in my car. I got back a very clean car. More

Fantastic! Parts were ordered and service performed. They provided me a loaner until all work was completed. The car looks fantastic!! I will continue to have Parts were ordered and service performed. They provided me a loaner until all work was completed. The car looks fantastic!! I will continue to have all service work completed at the dealership. More

Great customer service from making the appointment by telephone to finishing up the paperwork. I will return for service and I will recommend the service department to every from making the appointment by telephone to finishing up the paperwork. I will return for service and I will recommend the service department to everyone. More

Service This has been the best experience with Berglund Tina is the best ever if you have any questions or problems .she will definitely help you. This has been the best experience with Berglund Tina is the best ever if you have any questions or problems .she will definitely help you. More