Berglund Luxury Roanoke

Service Kyle was great. He is very efficient, informative, and respectful. Service is very thorough. Waiting room is well arranged and diversified. Service at Kyle was great. He is very efficient, informative, and respectful. Service is very thorough. Waiting room is well arranged and diversified. Service at Mercedes is a good experience. More

Window work Rear window of auto stuck down, replaced something that controlled up and down window performance. Unfortunately this did not take of full need; advi Rear window of auto stuck down, replaced something that controlled up and down window performance. Unfortunately this did not take of full need; advised that a sensor would have to be ordered and installed. More

My experance at Bergland Luxury Roanoke I took my car in on 11/14/19 to be serviced. Everybody was very nice and helpful with my questions. The service gentleman Brennon Viele was extremel I took my car in on 11/14/19 to be serviced. Everybody was very nice and helpful with my questions. The service gentleman Brennon Viele was extremely nice and made my wait comfortable. This is a very nice dealership. More

Outstanding Service We continue to be impressed with the service department here. Brennon is so knowledgeable about our 2007 M45. This car is the best vehicle I ever ow We continue to be impressed with the service department here. Brennon is so knowledgeable about our 2007 M45. This car is the best vehicle I ever owned and has required very few repairs over the years. The waiting room is spacious and modern, offering plenty of connectivity for cell phones, laptops, etc. Refreshments are also available. Another positive note: There is no pressure to buy a new car! More

Outstanding Experience Purchased a used Luxury SUV for my wife and we couldn’t have had a better experience. There was clear, honest communication and no pressure resulting Purchased a used Luxury SUV for my wife and we couldn’t have had a better experience. There was clear, honest communication and no pressure resulting in a good deal and seamless transaction. Special thanks to Ron Hasan. His approach was professional and refreshing. Rest of the team was terrific too. Highly recommend Berglund. More

Outstanding service My sales person Ryan was very nice, caring and patient. He made sure I knew how to use every little gadget in my new Rover. I was very pleased with th My sales person Ryan was very nice, caring and patient. He made sure I knew how to use every little gadget in my new Rover. I was very pleased with the service I received from him, Sonia and Mark. When I walked in the door there were other sales people available but no one asked me if I needed help with something except for Ryan, although I wasn't there to buy a new car I originally was dropping my car off for service, Ryan sold me a car. Thank you, I'm loving my new toy More

Great service! I went in for blindside mirror and 50,000 mile service. Brought my car in while I needed to be out of town for a few days. Felt very safe and leaving I went in for blindside mirror and 50,000 mile service. Brought my car in while I needed to be out of town for a few days. Felt very safe and leaving my vehicle with this business location. .Always great service at all levels, very prompt and professional. More

Sorry I went there. I was told the car had things on it, that it did not have. I feel that I was suckered and abused. I will never purchase another car from this dealersh I was told the car had things on it, that it did not have. I feel that I was suckered and abused. I will never purchase another car from this dealership, and I will advise folks to search out a different brand. I should have walked. More

Best service!! As always the service dept. did a great job and Brennan was so efficient, professional and knowledgeable. Best service dept.. I was so impressed by As always the service dept. did a great job and Brennan was so efficient, professional and knowledgeable. Best service dept.. I was so impressed by the fact that Brennan kept up with my car, every step of the way. Drove it to service, noticed tire pressure was low and had service take care of this too. Knew when it was at the step of getting ready to be washed, etc.. More

Prompt and courteous Very pleasant to deal with. Typical too many fees and very firm price. Found better prices but wanted to deal close to home. No service offers that ma Very pleasant to deal with. Typical too many fees and very firm price. Found better prices but wanted to deal close to home. No service offers that many dealers do offer. More