Berglund Luxury Auto
Lynchburg, VA
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421 Reviews of Berglund Luxury Auto
Was contacted by CSR via text. Now this survey. Waiting for a telephone call from dealership reference the last service visit which was on 4/1/20 at 0830hrs. for a telephone call from dealership reference the last service visit which was on 4/1/20 at 0830hrs. More
Excellent staff and easy to work with. Joe Pugliese was very personable and accommodating. Ashton had the X5 moved indoors as it was raining when we visited the dealership. He was willing to show us any very personable and accommodating. Ashton had the X5 moved indoors as it was raining when we visited the dealership. He was willing to show us any vehicle we were interested in and never rushed anything. More
This interaction was excellent. My last two interactions with the service department was so poor I had determined never to purchase from Berglund again. My contact this time, Jordan Goff, was excellent and with the service department was so poor I had determined never to purchase from Berglund again. My contact this time, Jordan Goff, was excellent and reminded me of why I am willing to pay more for a Lincoln. More
Fast and friendly service. Always fix the issue with my car. I would highly recommend this service department to anyone who need quality work done to their BMW. car. I would highly recommend this service department to anyone who need quality work done to their BMW. More
Best dealership around. Delicious products and service+. Always get a loaner when needed and car comes out washed and cleaned. I have two current vehicles from this showroom. Always get a loaner when needed and car comes out washed and cleaned. I have two current vehicles from this showroom. More
Service Manager Randy is great to Work with, and a loaner was provided when an issue was found that required a longer than expected service appointment. Confident car is good to go after the service was perf was provided when an issue was found that required a longer than expected service appointment. Confident car is good to go after the service was performed. More
excellent service brought my Mom’s car in for maintenance scheduled with the lease and had a great experience both with the service aspect and the knowledgable help i r brought my Mom’s car in for maintenance scheduled with the lease and had a great experience both with the service aspect and the knowledgable help i received from the sales department teaching me how to operate the car. More
The most amazing experience buying a car ever!! Aaron in sales is the absolute best!! Jordan in the service department was extremely polite and helpful. I highly recommend this dealership!! sales is the absolute best!! Jordan in the service department was extremely polite and helpful. I highly recommend this dealership!! More
Great service, very friendly staff They are always there when I need them. If I call for an appointment, they work as best they can around my schedule. Randy Mills does an excellent j They are always there when I need them. If I call for an appointment, they work as best they can around my schedule. Randy Mills does an excellent job as service manager. Enjoyed working with David Roberts when I just purchased my new BMW. More