Berglund Luxury Auto
Lynchburg, VA
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421 Reviews of Berglund Luxury Auto
I worked with Josh Gearhart after Apple Ford proved incapable of fixing my 2018 Ford Edge. Mr.Gearhart went well beyond my expectations in trying to resolve the problem. Even though the vehicle was ev incapable of fixing my 2018 Ford Edge. Mr.Gearhart went well beyond my expectations in trying to resolve the problem. Even though the vehicle was eventually declared a lemon and I was offered a buyback by Ford, I was so impressed with his efforts that I highly recommend his service department to anyone with a Ford or Lincoln brand vehicle. More
I experienced unmatched customer service from the knowledgeable and professional staff. While waiting for my car to be serviced, I was able to work in a private area of the state of the art facility. knowledgeable and professional staff. While waiting for my car to be serviced, I was able to work in a private area of the state of the art facility. With the uncertainties of COVID-19, I felt extremely safe - it’s clear that Berglund has the health and well-being of its customers and employees at heart, going so far as putting sanitizer strips on the doors. Thank you! More
I worked with joe camarda. This was my first visit for service and I am extremely please of the way joe took care of me and making the process smooth. Joe delivered on everything he said. I couldn’t be an service and I am extremely please of the way joe took care of me and making the process smooth. Joe delivered on everything he said. I couldn’t be any happier. Tommy More
Got towed here after closing and a friendly mechanic named Chris was workin good late and got me squared away by calling the manager’s after hours number. Everyone was great including the service manage named Chris was workin good late and got me squared away by calling the manager’s after hours number. Everyone was great including the service manager Randy. More
The staff has always been courteous and present a can do attitude. The Bugland team treats its customers with Panache, as we the customers to whom demand the same from the type of automobile that we drive. attitude. The Bugland team treats its customers with Panache, as we the customers to whom demand the same from the type of automobile that we drive. As an additional note, I wish to express that the Service Department headed by Joe Camarda is second to NONE! More
The dealership has always been a pleasure to work with and the customer service is top notch. They have always handled my car with car and fixed any issues I have had. They communicate extremely well and and the customer service is top notch. They have always handled my car with car and fixed any issues I have had. They communicate extremely well and I always feel valued. More
This is by far the best experience I have ever had with a dealership. I am very picky about all the details, and I think they might be beyond even my level. When they say it's the best or nothing they real dealership. I am very picky about all the details, and I think they might be beyond even my level. When they say it's the best or nothing they really mean it. No questions asked and always tri g to make the experience as positive as possible. Joe will get all my service business as long as I can help it. Al the staff are top notch and professional. More
Always outstanding and beyond expectations Really appreciate your willingness to go above and beyond to help my elderly aunt with her car. It gives me so much peace of mind to know you're ther Really appreciate your willingness to go above and beyond to help my elderly aunt with her car. It gives me so much peace of mind to know you're there for little things as well as big things. More
Joe Carmado has always been there for me in terms of trouble shooting any problems associated with my car or truck. That explains why I have been with doing business with you guys for the past ten years trouble shooting any problems associated with my car or truck. That explains why I have been with doing business with you guys for the past ten years. Joe is a keeper. More
Amazing team! Joe deserves to have the service management position! As a senior manager for lowes. He knows what it takes to give 100% customer service! position! As a senior manager for lowes. He knows what it takes to give 100% customer service! More