Berglund Luxury Auto

Great service From scheduling my appointment to the completion of service and out the door this experience was second to none. Very professional personnel and faci From scheduling my appointment to the completion of service and out the door this experience was second to none. Very professional personnel and facility was outstanding. More

$166 is too high Labor rate too high for Lynchburg!!! $166!!!! Gosh.This is not Alexandria. Research other rates at area dealers. You are making it too expensive to Labor rate too high for Lynchburg!!! $166!!!! Gosh.This is not Alexandria. Research other rates at area dealers. You are making it too expensive to own a BMW!! More

Excellent service The service was spectacular, however, the one drawback was that it took four days to get an appointment. The people at customer service were very The service was spectacular, however, the one drawback was that it took four days to get an appointment. The people at customer service were very friendly and helpful. More

Fast service I called to see if they could but a battery into my MB. Joe said to bring it over. Left it and went to lunch. Got the battery in and the inspection do I called to see if they could but a battery into my MB. Joe said to bring it over. Left it and went to lunch. Got the battery in and the inspection done and an exterior wash. After lunch picked it up and went on my way. More

Inspectipn Needed short- notice state inspection- was graciously accommodated, given several options for time, arrived early and served early- even given refresh Needed short- notice state inspection- was graciously accommodated, given several options for time, arrived early and served early- even given refreshments and car washed- what could be better? Thank you, will be back! More

Underwhelmed. Brought my car in to have repairs made to the emergency brake and correct a squeaky front end. I was told that I needed a new battery for $500 desp Brought my car in to have repairs made to the emergency brake and correct a squeaky front end. I was told that I needed a new battery for $500 despite the fact that my existing batteries plus and that I needed all wheel drive transfer service despite the fact that I had one last year but apparently they had updated the records and was quoted just under $1000 for front brake job. I refused all of these additional services as I felt like they were exorbitantly overpriced and or unnecessary Aston to proceed with the work that I originally brought the car in for. $2500 later my front end still squeaks ( they only fix the Driver side and not the passenger side) and as a bonus within 30 miles of leaving the dealership my stability control system malfunction and text Drive has been deactivated. More

recall service work This is the third time I've used them. Worth the 60 mile drive. Have found them to be prompt, professional, and honest. Every estimate of time and cos This is the third time I've used them. Worth the 60 mile drive. Have found them to be prompt, professional, and honest. Every estimate of time and cost have been spot on. Treated with tremendous kindness and professionalism. More

good experience Employees were courteous, car was taken promptly, checked and several items were fixed as well as problem mentioned with keys not working. Waiting roo Employees were courteous, car was taken promptly, checked and several items were fixed as well as problem mentioned with keys not working. Waiting room was comfortable. This is an impressive facility and appreciate the washing and vacuuming. It was a good experience. More

Salesmen were helpful and informative Dealership did not pressure me and were willing to work with me on price. They allowed me to keep the car overnight to evaluate it which was very hel Dealership did not pressure me and were willing to work with me on price. They allowed me to keep the car overnight to evaluate it which was very helpful. More

It was great as usual! All work was performed in a professional and timely manner as promised. Vehicle was washed and ready to go. Joe Camada is a great service manager and All work was performed in a professional and timely manner as promised. Vehicle was washed and ready to go. Joe Camada is a great service manager and a really nice guy to work with. More