Berglund Ford
Salem, VA
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547 Reviews of Berglund Ford
Quick and easy Took my car for recall service. Less than 3 hours later Josh called to let me know I could pick it up. When I retuned Josh explained what they did. Ve Took my car for recall service. Less than 3 hours later Josh called to let me know I could pick it up. When I retuned Josh explained what they did. Very pleased with the service. More
Melissa waited on me as soon as I arrived. She was very helpful in explaining what needed to be done to my car. Waiting room was comfortable. Very good experience! helpful in explaining what needed to be done to my car. Waiting room was comfortable. Very good experience! More
Excellent service and very knowledgeable and I will always bring my truck back for maintenance and anything warranty related or customer pay. Fantastic service experience always bring my truck back for maintenance and anything warranty related or customer pay. Fantastic service experience More
Good sales experience We were pleased with sales department. We worked with Britney, Sam and Matt on our two trips. Some communication issues on first trip but Matt resol We were pleased with sales department. We worked with Britney, Sam and Matt on our two trips. Some communication issues on first trip but Matt resolved all issues. More
The guys in the service Dept. have always been very helpful when I have needed service & are very thorough in explaining the work that is needed. helpful when I have needed service & are very thorough in explaining the work that is needed. More
Super fast service, Josh said it would be late day or the next but was done at 2 pm! Of course Josh was very helpful, as was the tech that did my repairs. Came and told me about the problem with the old star next but was done at 2 pm! Of course Josh was very helpful, as was the tech that did my repairs. Came and told me about the problem with the old starter (I brought my own aftermarket starter), and said a bolt was missing. He found a bolt to replace it so I didn’t have to buy one from the service department (who are also super nice people by the way). I’ve been using Burgland for almost 10 years and will continue to in the future. The service is good, but the employees are the reason I continue to come! More
Very clean! Everyone was so nice and willing to help. Brittany was the best salesperson we have ever dealt with. She was more than patient with us, even after we had a rough start at other dealerships. G Brittany was the best salesperson we have ever dealt with. She was more than patient with us, even after we had a rough start at other dealerships. Great experience. Worth the extra travel time from home. We will definitely shop here for our next purchase. More
I was handled promptly with my inspection. Everyone there seemed to be very friendly. A young man Sam offered to get me anything I needed. seemed to be very friendly. A young man Sam offered to get me anything I needed. More
Mazda Miata MX5 Grand Touring Hardtop convertible We were treated well, no high pressure sales. When we came to the dealership we already knew what we wanted. It was a Miata GT in Snowflake White, b We were treated well, no high pressure sales. When we came to the dealership we already knew what we wanted. It was a Miata GT in Snowflake White, but when my wife saw this one with Soul Red paint and tan interior she instantly fell in love with it. Throughout the process Kyle treated us with the utmost respect and made the trade and purchase very painless. Kyle is a definate asset to your dealership. More
I always have excellent service and honest work when taking my car to Salem Mazda . They look out for me and the life of my vehicle . I would refer any of my friends and family to them . Johnny always g taking my car to Salem Mazda . They look out for me and the life of my vehicle . I would refer any of my friends and family to them . Johnny always gets back with me in a timely friendly manner also . They are the best ! More