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Berglund Ford

Salem, VA

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547 Reviews

834 E Main St.

Salem, VA

24153

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547 Reviews of Berglund Ford

March 04, 2020

New Mazda CX5 Grace was awesome to work with really helped with learning the new technology , I would highly recommend her. And Matt awesome as well we found out t More

by JRATCLIFFE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bishop
March 04, 2020

Sam and Kenny were great to deal with. Very knowledgeable and professional. Answered all questions and went above and beyond for me. This was my second purchase from them and I would definite More

by wooliebug83
Recommend Dealer
Yes
Employees Worked With
Kenny, Robbie Brookshier, Matt Bishop, Sam Edmonds
March 03, 2020

Overall very nice employees. They do require proof of phone being active with your name on bill which can be hard with prepaid and not possible with family plan but they try to work with family plan. Bi More

by boo9891820
Recommend Dealer
Yes
Employees Worked With
Matt Bishop
March 03, 2020

Process was too Slow The sales Team was very Curtis and helpful, the sales Deal and loan processing Excruciating. I arrived at 130 PM and met Paul. an Hour later I agreed More

by carlyle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Loder, Paul Poindexter
March 02, 2020

Flexible & Freindly Service I neglected to get my Truck (2019 Ranger) inspected until the very last minute and Berglund Ford Service saved the day. They worked with me to get it More

by bhunter5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Carroll , Josh Moyer
February 29, 2020

We like the truck and the deal we got from Berglund. The financing was seamless. The paperwork was long but necessary. Our old truck was in good shape and we will take care of this one. More

by DONNAHIGDON419
Recommend Dealer
Yes
Employees Worked With
Alex Tuck, Randy Bivens
February 27, 2020

Great service, very friendly staff on time and completed work and service as the service team I was very courteous and friendly Will be back soon Thanks More

by KMOORE16
Recommend Dealer
Yes
Employees Worked With
Dean Carroll , Josh Moyer
February 27, 2020

The person who returned my car after the inspection should have returned the driver's seat to it's original position. I'm still making adjustments! Otherwise, all was well! More

by MJFRIGGS
Recommend Dealer
Yes
Employees Worked With
The young lady at the service reception desk. Rated: excellent
February 26, 2020

Had my vehicle for over a week and didn't bother to look at it, call, etc until I complained. I expect better overall from the place I have bought my last 2 vehicles and the vehicle in question is new with More

by Summer
Recommend Dealer
No
Employees Worked With
Dean Carroll
February 22, 2020

I have always been very pleased with this dealership. Until this experience. 1/5 stars... would have been 0/5 if not for the employees. They are always very helpful. More

by Kaybug
Recommend Dealer
No
Employees Worked With
John Templeton, Johnny Mason
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