Berglund Ford

We have bought at least four vehicles from Berglund Ford Mazda. Service is honest and friendly. It is convenientky located near my wife's work Mazda. Service is honest and friendly. It is convenientky located near my wife's work More

Making Recalls Pleasant My 2019 Ranger had a recall and Berglund Ford moved technicians to handle the increase in demand for the recall. The results were they got me in, chec My 2019 Ranger had a recall and Berglund Ford moved technicians to handle the increase in demand for the recall. The results were they got me in, checked the issue, and got me out BEFORE Ford Motor Company contacted me by mail to tell me I could schedule the appointment! They even offered to come pick me up when the work was completed. Great Job Team Berglund Service More

tiger Crystal did a great job originating the service order for me. Melissa did an excellent job attending to me when I picked up - very courteous and nic Crystal did a great job originating the service order for me. Melissa did an excellent job attending to me when I picked up - very courteous and nice! More

Jaden was very polite and professional in the entire transaction. He helped us decide on the vehicle. Jaden has always been very personable with me. I will continue to call on him for my future vehicles transaction. He helped us decide on the vehicle. Jaden has always been very personable with me. I will continue to call on him for my future vehicles. More

Excellent! I went to Berglund to purchase my first car. Everyone was patient, honest, and understand of what I wanted. I never felt pushed to purchase anything . I went to Berglund to purchase my first car. Everyone was patient, honest, and understand of what I wanted. I never felt pushed to purchase anything . More

Been buying vehicles here for years. They do all of my service as well. Great people and service, plan on buying my next vehicle here as well! service as well. Great people and service, plan on buying my next vehicle here as well! More

Serviced vehicle and left with a damaged vehicle. I have purchased vehicles from Berglund Ford and had vehicles serviced there. Numerous times I have left with a damaged vehicle and it was obvious the I have purchased vehicles from Berglund Ford and had vehicles serviced there. Numerous times I have left with a damaged vehicle and it was obvious they caused it, therefore it was fixed. I respect that, but typically it is 100% avoidable issues. Dealerships charge a premium, therefore premium service should be part of that. This time I had a leaking radiator hose replaced along with numerous recall repairs. Upon arriving to pick up my vehicle I checked under the hood to ensure everything looked okay. Upon lifting the hood and releasing it, the hood dropped suddenly and nearly smashed my hand. Just before going to the service center I had to add coolant to the reservoir at advance auto, therefore I know my hood functioned properly before dropping it off at Berglund. I spoke with a Josh Moyer about the issue. I requested that he speak with the technician who serviced my vehicle to see if he broke the hood strut. The technician lied and stated that it was broken when it arrived, yet he decided not to mention it to me. Nothing was done about the issue accept that they would fix it for free, but I had to buy the part, because they had nothing to do with the hood strut. Honestly I didn't want anyone else at Berglund Ford touching my vehicle so I have opted to fix it myself. Upon further investigation I could also see paint chips under the front part of the hood, where the technician most likely used a "safety device" to hold the hood up while servicing it. I completely understand their safety protocols and am a huge proponent for that, but do not damage my vehicle in the process and then refuse to fix it. I figure he used this device, but put too much tension on it and broke the seal on the strut. I give fair reviews and as I said this has been several times now where my vehicle has left damaged. If Berglund had replaced the $43.00 part free of charge I would have been able to recommend them, but this type of service is unacceptable and the reason why I do most of my own maintenance. More

Great people to deal with good selection of vehicles very concerned about my want's and needs highly recommended place to shop for a ride concerned about my want's and needs highly recommended place to shop for a ride More

I like the people who work in services department ... Dean Carroll is great. Give Dean a raise. If Ford’s reliability were better I wouldn’t get to see him so often! Dean Carroll is great. Give Dean a raise. If Ford’s reliability were better I wouldn’t get to see him so often! More

New Mazda CR 5 Signature! We had great service and attention from both Brittany and Drew. Brittany was very knowledgeable about my new car and spent a lot of time with me getti We had great service and attention from both Brittany and Drew. Brittany was very knowledgeable about my new car and spent a lot of time with me getting all the programming done. It was a great experience from the start of Drew coming out into the bitter cold to help us to the very end when Kenny Completed our financial papers. Matt was very nice and helpful too! More