Berglund Ford

Diesel service has deteriorated from previous years. There are not enough service techs to work on diesel vehicles since it takes weeks to get an appointment. I bought my F250 here and have routinely ser There are not enough service techs to work on diesel vehicles since it takes weeks to get an appointment. I bought my F250 here and have routinely serviced it here for 14 years and want to support the company but I am not happy with the last 6 months of performance here. More

Wonderful service Josh was extremely helpful. He answered all of my questions and had my truck ready early. Everyone was polite and helpful. I will continue to take my Josh was extremely helpful. He answered all of my questions and had my truck ready early. Everyone was polite and helpful. I will continue to take my vehicles there for service. More

Airbag replacement Dave Alen and his crew are great to work with, they a rental car ready for us when we droped ours off and when the part came in , they had it repaire Dave Alen and his crew are great to work with, they a rental car ready for us when we droped ours off and when the part came in , they had it repaired in a timely maner More

My Experience at Berglund Ford Mazda I have always had very good experiences at Berglund Ford Mazda in Salem Virginia. They services are very good and very prompt. I have always been very I have always had very good experiences at Berglund Ford Mazda in Salem Virginia. They services are very good and very prompt. I have always been very well. More

Stellar service I was searching for a quality used vehicle for my daughter who is out of state in graduate school. Each individual who was involved in this process wa I was searching for a quality used vehicle for my daughter who is out of state in graduate school. Each individual who was involved in this process was extremely courteous, helpful and willing to accommodate my needs during this search. It was the most stress free car purchase I have ever made. I appreciate the help that was given. More

Berglund Ford was awesome - helpful and good to work with! Jaden Kenny at Berlund Ford was awesome. He was highly responsive to my many questions, provided me a test drive that met my expectations (curvy road Jaden Kenny at Berlund Ford was awesome. He was highly responsive to my many questions, provided me a test drive that met my expectations (curvy road, speed, and grade), and was great working through the process of purchasing the vehicle. I purchased a used vehicle and he was open with not fully understanding it, however he had researched it to know about it. He also was adaptable to my demanding schedule and very flexible throughout the process. Jaden was one of the best, if not the best, salesmen that I have ever worked with. I highly recommend him and Berglund Ford. More

Service Needed car serviced and as usual Johnny was super helpful and friendly- got me a loaner vehicle and car was ready when they said it would be. I will Needed car serviced and as usual Johnny was super helpful and friendly- got me a loaner vehicle and car was ready when they said it would be. I will be back! More

Routine visit Routine service. I appreciate the Saturday morning. hours Tried repeatedly to schedule service online and web site just wouldn't work. tried message Routine service. I appreciate the Saturday morning. hours Tried repeatedly to schedule service online and web site just wouldn't work. tried messages and got reply that you can't schedule service through messages. now still getting automated reminders that "your Mazda is due for maintenance." More

Very Nice to Deal With Everyone at Berglund Ford have been so nice and the are easy to deal with. They explain everything in detail about your car and the pricing. Everyone at Berglund Ford have been so nice and the are easy to deal with. They explain everything in detail about your car and the pricing. More

Warranty Service Work was done as scheduled in a timely manner and completed as promised. Work was done well and all service professionals I dealt with were helpful a Work was done as scheduled in a timely manner and completed as promised. Work was done well and all service professionals I dealt with were helpful and friendly. More