Berglund Ford

Quick service I was in and out in 40 minutes! I was only having my truck inspected but when I got to the waiting room there were alot of people and I thought I woul I was in and out in 40 minutes! I was only having my truck inspected but when I got to the waiting room there were alot of people and I thought I would have to sit there a long time but that was not the case. I was 10 minutes early so the actual appointment only took 30 minutes. More

Great experience when in for scheduled maintenance. Michelle Sigmon is a pleasure to work with. She adds a level of customer service previously lacking in the service department. Great communication s Michelle Sigmon is a pleasure to work with. She adds a level of customer service previously lacking in the service department. Great communication skills and she demonstrates a desire to make sure customer is comfortable, informed and cared for. More

Apparently lost all 4 hub caps from dealership to home. Got home with all four job caps missing. Called service and they advised me the technician had difficulty getting them on. Last year after many servi Got home with all four job caps missing. Called service and they advised me the technician had difficulty getting them on. Last year after many services at your facility, I randomly checked my oil level and found the dipstick rusted in the metal tube, so the oil level was obviously not checked after filling.The ordering of a new metal tube, dipstick, and associated hardware required me to make three trips to your facility to get it finally resolved. I was given a free service after that and now I’m faced with this. I’m obviously not happy at all and honestly don’t know if I’ll ever go back to you. More

Excessive Suspension Noise fixed Links, sway bar and bushings Stopped the noise. Job completed earlier than anticipated. Quick service, friendly and knowledgeable staff. As a side be Links, sway bar and bushings Stopped the noise. Job completed earlier than anticipated. Quick service, friendly and knowledgeable staff. As a side benefit, the steering has tightened up because of the repair putting excellent maneuverability back into the zoom zoom More

My experience I can honestly say from the time I went to the dealership until I left was a fantastic adventure. Service will be the reason I will keep coming back. I can honestly say from the time I went to the dealership until I left was a fantastic adventure. Service will be the reason I will keep coming back. I will refer every one to go and feel the experience More

Good experience. Good experience, however a long process to get paperwork done. Would like to have talked to guy that drove the truck to see if any issues. Good experience, however a long process to get paperwork done. Would like to have talked to guy that drove the truck to see if any issues. More

Very prompt service! Not like before!! The staff was friendly and courteous Took care of my service very promptly while I waited. Checked over everything and let me know if I needed anyth The staff was friendly and courteous Took care of my service very promptly while I waited. Checked over everything and let me know if I needed anything else!! More

Jaden was great to work with! Jaden understood what I was looking for and what I needed to get out of my trade. I would highly recommend Jaden and Berglund! He and Paul explained Jaden understood what I was looking for and what I needed to get out of my trade. I would highly recommend Jaden and Berglund! He and Paul explained everything thoroughly and processed the quickly! More

Always Great Service We scheduled an appoint, arrived early, check-in was done in less than 2 minutes. They called us later same day when service was complete. Can't ask We scheduled an appoint, arrived early, check-in was done in less than 2 minutes. They called us later same day when service was complete. Can't ask for anything better! Great customer service! More

Professional Salesman john was,very understanding ,everyone was very patient and professional, I especially am appreciative, to all that were evolved in the purcha Salesman john was,very understanding ,everyone was very patient and professional, I especially am appreciative, to all that were evolved in the purchase of the truck,for it was purchased under very unusual circumstances,I was overwhelmed with shock, but everyone I spoke with were very congratulatory!!! The man who helped with the Bluetooth devices was very valuable and helpful also ,thank you, Daniel christoff More