Berglund Ford
Salem, VA
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547 Reviews of Berglund Ford
It's been my experience that every time I move it is difficult to find a good place a secure place to have your car worked on by competent people. I chose Berglund Ford because it had a Quick Lane and t difficult to find a good place a secure place to have your car worked on by competent people. I chose Berglund Ford because it had a Quick Lane and the first time I called I could not believe how courteous and professional they were to me. I'll never stop coming. I give the young lady who helped me in the service dept 10 stars!!! More
Everyone there is very nice and courteous they get the job done in a timely manner. I was worried because they were backed up but it only took an hour which is what I expected. job done in a timely manner. I was worried because they were backed up but it only took an hour which is what I expected. More
Everyone is great, friendly and easy to work with. I’ve had several things fixed recently and everything is fantastic. Would give 5 stars any day. had several things fixed recently and everything is fantastic. Would give 5 stars any day. More
I enjoyed working with John Templeton. He is honest, thorough and he doesn’t pressure anyone to make a sale. I would definitely recommend him to others. thorough and he doesn’t pressure anyone to make a sale. I would definitely recommend him to others. More
Very poor service This dealership will never call you back or answer any questions. I will never buy another vehicle from them and never take my vehicle back to them f This dealership will never call you back or answer any questions. I will never buy another vehicle from them and never take my vehicle back to them for service. Even the sales rep is worthless in helping with the stuck on stupid service department. BE WARE!!!!! STAY AWAY!!!!! More
I was disatifyied that my vehicle did't have a cd player. Jaden was a super sales person, friendly and polite. Always trying to provide us with the vehicle we wanted. I would have liked to gotten more for my Jaden was a super sales person, friendly and polite. Always trying to provide us with the vehicle we wanted. I would have liked to gotten more for my trade-in. I hated that the vehicle came without a CD player and that was found out until after the purchase.. More
Excellent from start to finish. Matt gave us the option to take the car for a day or two which sealed the deal. Otherwise we wouldn't have appreciated as much and might have purchas Matt gave us the option to take the car for a day or two which sealed the deal. Otherwise we wouldn't have appreciated as much and might have purchased elsewhere. More
Great Services. Freindly Staffs. I enjoyed my visit. Everyone here is really friendly and they helped me upon my needs. I know I'm in a good hand. I love my Mazda CX3. Thank you so much Everyone here is really friendly and they helped me upon my needs. I know I'm in a good hand. I love my Mazda CX3. Thank you so much More
Bad service Just had an oil change and came home to find oil leaking and two shop rags left on the engine. This was after the last oil change where I found it was Just had an oil change and came home to find oil leaking and two shop rags left on the engine. This was after the last oil change where I found it was short one quart of oil. We have also requested tire rotations twice in the past and marked our tires and found that they were not done and had to have it redone. Have had the truck a little over a year and every time we have had service there have been issues. More
Outstanding in customer service & quality of work Johnny was extremely helpful during check-in. Service was provided quickly and was high-quality. I would definitely recommend Berglund to family, fr Johnny was extremely helpful during check-in. Service was provided quickly and was high-quality. I would definitely recommend Berglund to family, friends and neighbors! More