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Berglund Chrysler Jeep Dodge Ram

Roanoke, VA

4.0
394 Reviews

2525 Franklin Rd SW

Roanoke, VA

24014

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394 Reviews of Berglund Chrysler Jeep Dodge Ram

January 22, 2019

2 Jeeps/Not the first poor experience Since July 2018, continuously disappointed. Terrible customer service, don’t return calls, can’t use dealer coupons at time of payment to name a few. More

by Hokiefam
Recommend Dealer
No
Employees Worked With
Never a prob with Loretta
January 22, 2019

Factory recall service The parts came in for recall and we and an appointment . They were able to service my vehicle in a timely manner and get me on my way More

by bent964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer unknown name
January 22, 2019

vehicle repair We are pleased with the vehicle we recently purchased, except that it had a oil leak that apparently happened at the factory. We received very good s More

by j5deni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
January 22, 2019

Modine recall Dodge Ram 1500 recall. This service center is awesome. From the time of arrival to job completed service very professional. I was met with friendly an More

by cashdean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Plunkett
January 21, 2019

Service Work Bobby in the service department helped get my recall work and oil change completed fast and efficiently. Since this was my first oil change on my new More

by Ramowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby, Stephen Plunkett
January 21, 2019

Had a great experience dealing with Bergulund Donnie Shelton was a great person and salesman. We bought a new van and he helped us in anyway he could. Would buy again from him. More

by Avery Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Shelton
January 20, 2019

Quick and easy I use my truck for work they broke down on me they had me up and running by the following week they were very helpful More

by charles.balow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Shelton , Loretta
January 19, 2019

Overpriced and low quality I gave the rating due to the poor quality of product initially sold and the lack of concern for price after I expressed the special price over the pho More

by maddowrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walt, Stephen Plunkett
January 18, 2019

Finally fixed Zach is a very good guy, very conscious of customer needs and helped me stay calm. 😆 We finally after 3 rd visit may have fixed it. I admit More

by STENITA2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just Zach
January 18, 2019

Return for work not done completely on previous visit Bobbi in service ordered part needed to comlete work on missing part in brake system. Mechanic noted on manifest part broken but did not replace it. More

by BOONIERAT9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbi - service department . Always makes sure we are properly taken care of and makes sure the work requested on our truck is done correctly,
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