Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
Filter Reviews by Keyword
By Type
395 Reviews of Berglund Chrysler Jeep Dodge Ram
Professional Service was very good with friendly representatives. However 2 hours seems a bit long for an oil change and tire rotation. I did call and make an ap Service was very good with friendly representatives. However 2 hours seems a bit long for an oil change and tire rotation. I did call and make an appointment. More
2 Jeeps/Not the first poor experience Since July 2018, continuously disappointed. Terrible customer service, don’t return calls, can’t use dealer coupons at time of payment to name a few. Since July 2018, continuously disappointed. Terrible customer service, don’t return calls, can’t use dealer coupons at time of payment to name a few. More
Factory recall service The parts came in for recall and we and an appointment . They were able to service my vehicle in a timely manner and get me on my way The parts came in for recall and we and an appointment . They were able to service my vehicle in a timely manner and get me on my way More
vehicle repair We are pleased with the vehicle we recently purchased, except that it had a oil leak that apparently happened at the factory. We received very good s We are pleased with the vehicle we recently purchased, except that it had a oil leak that apparently happened at the factory. We received very good service especially from Bobby, the gentlemen who checked us in. He immediately acknowledged the horrible smell coming from the vehicle and assured us that it would be fixed. Our truck is running good now. We also helped our daughter make a recent purchase from you and she has been pleased so far. The only complaint I have is that sometimes the wait (with an appointment) for things such as an oil change or recall is extremely lengthy. More
Modine recall Dodge Ram 1500 recall. This service center is awesome. From the time of arrival to job completed service very professional. I was met with friendly an Dodge Ram 1500 recall. This service center is awesome. From the time of arrival to job completed service very professional. I was met with friendly and very professional you. Man. More
Service Work Bobby in the service department helped get my recall work and oil change completed fast and efficiently. Since this was my first oil change on my new Bobby in the service department helped get my recall work and oil change completed fast and efficiently. Since this was my first oil change on my new truck, I wanted to make sure the proper oil and filter were used, so I watched the technician and all was done to my satisfaction. More
Had a great experience dealing with Bergulund Donnie Shelton was a great person and salesman. We bought a new van and he helped us in anyway he could. Would buy again from him. Donnie Shelton was a great person and salesman. We bought a new van and he helped us in anyway he could. Would buy again from him. More
Quick and easy I use my truck for work they broke down on me they had me up and running by the following week they were very helpful I use my truck for work they broke down on me they had me up and running by the following week they were very helpful More
Overpriced and low quality I gave the rating due to the poor quality of product initially sold and the lack of concern for price after I expressed the special price over the pho I gave the rating due to the poor quality of product initially sold and the lack of concern for price after I expressed the special price over the phone for an oil change! Seems I could bought several but that’s ok! I’m not coming back in for service again here even if it’s warranty related! I’m also not gonna use your Chevrolet or ford store again even though they I actually like! Due to the raw deal on these warranty issues Berglund you’ve lost my business! More
Finally fixed Zach is a very good guy, very conscious of customer needs and helped me stay calm. 😆 We finally after 3 rd visit may have fixed it. I admit Zach is a very good guy, very conscious of customer needs and helped me stay calm. 😆 We finally after 3 rd visit may have fixed it. I admit it’s not the easiest of fixes but it’s hopefully done. Thanks Zach More