Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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395 Reviews of Berglund Chrysler Jeep Dodge Ram
Return for work not done completely on previous visit Bobbi in service ordered part needed to comlete work on missing part in brake system. Mechanic noted on manifest part broken but did not replace it. Bobbi in service ordered part needed to comlete work on missing part in brake system. Mechanic noted on manifest part broken but did not replace it. More
Why I hesitate to take my car to the dealer Berglund kept my PT Cruiser for 8 days just to replace the starter on one of the most ubiquitous cars on American roads and at the last minute said it Berglund kept my PT Cruiser for 8 days just to replace the starter on one of the most ubiquitous cars on American roads and at the last minute said it also needed an ignition switch. Sounds like incompetence to me. How about you? More
Oil change My wait has never been long with or without an appointment. They're friendly and make sure things are right before I leave. Excellent service. My wait has never been long with or without an appointment. They're friendly and make sure things are right before I leave. Excellent service. More
Very good People and service were excellent. My only complaint is I find it distasteful to be charged approximately 10 percent for materials. I got an oil ch People and service were excellent. My only complaint is I find it distasteful to be charged approximately 10 percent for materials. I got an oil change, state inspection, had two bulbs replaced and was charged over $10.00 for materials. I don’t mind paying parts and labor but the materials fee is excessive and a rip off! More
Great salesman! Buddy Davis is a great salesman! He did everything he could to please his customer! I will be back again to buy from him! Thanks buddy 👍 Buddy Davis is a great salesman! He did everything he could to please his customer! I will be back again to buy from him! Thanks buddy 👍 More
Great Service My 2018 Dodge Durango had a Recall that needed to be taken care of, and I had an oil change with tires rotated. Everyone was very friendly. Great to d My 2018 Dodge Durango had a Recall that needed to be taken care of, and I had an oil change with tires rotated. Everyone was very friendly. Great to do business with. More
Bad experience Took vehicle in for a transmission problem, still not fixed! They drove van 50 miles in 6 days could not get to reproduce problem so they called for m Took vehicle in for a transmission problem, still not fixed! They drove van 50 miles in 6 days could not get to reproduce problem so they called for me to come pick it up. As I was driving home of course hardshift problem on interstate going about 55 and dropped to 40. Luckily no one was behind me or I would of been in an accident. That’s just a matter of time with this unsafe van. I’m not sure if this is a dealership problem or Chrysler problem or both. But a new van should not be doing a hard shift. Thus is very dangerous and no one seems to care!! More
routine maintance Timely and friendly. I really appreicate the ride to and from home. Don't necessarily like the call center approach to scheduling, but understand the Timely and friendly. I really appreicate the ride to and from home. Don't necessarily like the call center approach to scheduling, but understand the world we are in today. More
Professional & Personal This was my first experience buying a vehicle from Berglund Chrysler Jeep Dodge Ram, and it was wonderful. Highly recommend Berglund for their profess This was my first experience buying a vehicle from Berglund Chrysler Jeep Dodge Ram, and it was wonderful. Highly recommend Berglund for their professional & personal service. Elaine More
My 2nd vehicle purchase from this dealership I had a wonderful experience with Berglund Dodge when I bought my 2500 Ram. I am enjoying my new truck. When I'm ready to upgrade they will be my f I had a wonderful experience with Berglund Dodge when I bought my 2500 Ram. I am enjoying my new truck. When I'm ready to upgrade they will be my first stop. More