Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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395 Reviews of Berglund Chrysler Jeep Dodge Ram
Driving Record: 1.9 Million Miles I have been a Ford man all my life, beginning in elementary school and culminating with my first car purchased in May 1964, a '65 Mustang. Since then I have been a Ford man all my life, beginning in elementary school and culminating with my first car purchased in May 1964, a '65 Mustang. Since then i've purchased / driven a number of Ford products but switched to a 2007 Dodge Grand Caravan and begin having service performed at Berglund Chrysler Jeep Dodge. I drove the Caravan 140,000 miles and traded for a 2012 Chrysler T&C, also service by Berglund. After 138,000 miles i traded for my current 2017 Pacifica in January 2018. I've had great experience with my Chrysler vans and in particular the service provided by the technicians at Berglund Chrysler Jeep Dodge. Very friendly, listen to customer's description (even when the customer doesn't know about which he speaks), and technically competent service. More
Item not repaired after three trips I have a 2014 charger with a noise under car when u let off gas and a grin at low speeds.other mechanics tell me it the transmission or torque convert I have a 2014 charger with a noise under car when u let off gas and a grin at low speeds.other mechanics tell me it the transmission or torque converter .berglund dodge says they can’t find it or hear it. The power train warranty runs out in 4500 miles so they don’t want to repair. This vehicle has been in their shoppe three times for this problem. I just want it fixed! More
Sales Experience I had an excellent experience in buying my new Jeep. Donnie Shelton was the Sales Consultant and he was knowledgeable about the product, professional I had an excellent experience in buying my new Jeep. Donnie Shelton was the Sales Consultant and he was knowledgeable about the product, professional, friendly, patient & courteous...I would buy a vehicle from him again. More
Highly recommend Bergland on Franklin Rd Patrick welcomed me, I questioned, he answered truthfully, I test-drove my choice car. I bought a Fiat 500 Abarth. (Fiat isn't listed below.) Patrick welcomed me, I questioned, he answered truthfully, I test-drove my choice car. I bought a Fiat 500 Abarth. (Fiat isn't listed below.) More
Jeep Compass Every one was very friendly. Ben the salesman was very helpful. answering all questions. They were able to get me the best loan for my vehicle. Every one was very friendly. Ben the salesman was very helpful. answering all questions. They were able to get me the best loan for my vehicle. More
Cannot get right diagnosis First problems with tire sensors. Took 4 visits and over 8 hrs of wait time. Then I have squeal like a belt or tensioner wheels. Told it’s belt. 3 First problems with tire sensors. Took 4 visits and over 8 hrs of wait time. Then I have squeal like a belt or tensioner wheels. Told it’s belt. 35 miles later squealing re appears so obviously not belt that cost me 264$. Had total of 7 tire sensors put in before got fixed. At least I haven’t seen tire light for 1 day, we will see. Zach very friendly and can only advise what he is told but the mechanics are one miserable bunch of people. Barely talked when I said something. The sales side and Zachs side I have no problem with. It’s just the backwards and forwards all the time. Who has time for it. No one and I’m retired. More
Berglund makes you feel at home Patrick Taylor made us feel right at home the instant we stepped on the lot. He listened and asked questions about the reasons for our visit. He allo Patrick Taylor made us feel right at home the instant we stepped on the lot. He listened and asked questions about the reasons for our visit. He allowed us to drive several different vehicles to see which one suited our needs/wants the best. No pressure. Followed up with us in a professional manner. Worked diligently to get us the best price for the vehicle and our trade in. More
Excellent Customer service is fantastic. It is always great experience when I go to burgland for my service! Everyone is so friendly and welcoming! I highly rec Customer service is fantastic. It is always great experience when I go to burgland for my service! Everyone is so friendly and welcoming! I highly recommend More
Best Place to get a new Ride!!! Patrick is the man! Traded in my old Jeep and got a new brand new 2019 Jeep, Love that new car smell!! Thanks Patrick probably the best experience I h Patrick is the man! Traded in my old Jeep and got a new brand new 2019 Jeep, Love that new car smell!! Thanks Patrick probably the best experience I have had at a car dealership. More
Good service dept. Fast and friendly staff. Answered any questions that I had. Would recommend to friends and family. Would return for more service work if ever necessa Fast and friendly staff. Answered any questions that I had. Would recommend to friends and family. Would return for more service work if ever necessary. More