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Berglund Chrysler Jeep Dodge Ram

Roanoke, VA

4.0
394 Reviews

2525 Franklin Rd SW

Roanoke, VA

24014

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394 Reviews of Berglund Chrysler Jeep Dodge Ram

January 26, 2019

Item not repaired after three trips I have a 2014 charger with a noise under car when u let off gas and a grin at low speeds.other mechanics tell me it the transmission or torque convert More

by WALTER.VIOHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Snyder, Loretta Turpin
January 25, 2019

Sales Experience I had an excellent experience in buying my new Jeep. Donnie Shelton was the Sales Consultant and he was knowledgeable about the product, professional More

by DKJOLHEDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Shelton
January 24, 2019

Highly recommend Bergland on Franklin Rd Patrick welcomed me, I questioned, he answered truthfully, I test-drove my choice car. I bought a Fiat 500 Abarth. (Fiat isn't listed below.) More

by Saint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor
January 24, 2019

Jeep Compass Every one was very friendly. Ben the salesman was very helpful. answering all questions. They were able to get me the best loan for my vehicle. More

by KKing58301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben was our salesman, Stephen Plunkett
January 24, 2019

Cannot get right diagnosis First problems with tire sensors. Took 4 visits and over 8 hrs of wait time. Then I have squeal like a belt or tensioner wheels. Told it’s belt. 3 More

by STENITA2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Martin
January 24, 2019

Berglund makes you feel at home Patrick Taylor made us feel right at home the instant we stepped on the lot. He listened and asked questions about the reasons for our visit. He allo More

by ImaginationTraveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor and Kenny in finance
January 24, 2019

Excellent Customer service is fantastic. It is always great experience when I go to burgland for my service! Everyone is so friendly and welcoming! I highly rec More

by tinyt.ts001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will ( in service)
January 24, 2019

Best Place to get a new Ride!!! Patrick is the man! Traded in my old Jeep and got a new brand new 2019 Jeep, Love that new car smell!! Thanks Patrick probably the best experience I h More

by CRBANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
January 23, 2019

Good service dept. Fast and friendly staff. Answered any questions that I had. Would recommend to friends and family. Would return for more service work if ever necessa More

by dodgeit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Porter and Will.
January 23, 2019

Professional Service was very good with friendly representatives. However 2 hours seems a bit long for an oil change and tire rotation. I did call and make an ap More

by Djohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Porter
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