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Berglund Chrysler Jeep Dodge Ram

Roanoke, VA

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395 Reviews

2525 Franklin Rd SW

Roanoke, VA

24014

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395 Reviews of Berglund Chrysler Jeep Dodge Ram

January 31, 2019

Another disappointing experience I would say 95% of my services here have been frustrating due to length of service, lack of communication, misinformed of pick up time, lack of custom More

by angela30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Porter
January 31, 2019

Great experience with breaking down on the interstate Polite people, kept us informed, worked us in around their regular appointments. We had pets and a fifth wheel with us very accommodating with both More

by daaliela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Frazier, Loretta Turpin
January 31, 2019

service Very good service consultant and timely work. Bobby is friendly and knowledgeable and takes a personal interest in the work done on my vehicle. And More

by dave-childers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Porter
January 31, 2019

Sick of Paying to Much. Service was fine. Paying $99 for a diagnostic that took less than a minute wasn’t. I came in for maintenance the check engine light came on en-route More

by turnpikefarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Martin
January 30, 2019

Oil change and carwash oops The oil change and carwash was as promised for time. However there was some confusion about the request to vacuum the interior. They had to pull it ba More

by rmc11197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jennings
January 30, 2019

Great service Bobby was great as always. Always so helpful in letting me know if anything else needs done to my Jeep besides my oil change. Would recommend to ev More

by caminnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Porter
January 30, 2019

Good service Always good friendly service. I enjoyed the courtesy ands friendliness of all time he staff that I encountered. Like your lobby area a lot also. More

by trayta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but he was. Ice
January 30, 2019

great Told sales that I was looking for a new vehicle last week. Still haven't heard back. Loretta is fantastic. Loretta is the Only reason I would even con More

by SEANOBRIEN28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loretta Turpin
January 30, 2019

Oil change & tire rotation done in a reasonable time. The service people were friendly & eager to get the job done. Service was preformed in a reasonable amount of time. I left satisfied with the service. More

by afpoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Hunter, Bobby Porter
January 29, 2019

Amazing Excellent personable dealership. Patrick Taylor helped me and my wife find the perfect Jeep for our growing family. No hassle and no fuss ten out of More

by coffieya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor
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