Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
Filter Reviews by Keyword
By Type
395 Reviews of Berglund Chrysler Jeep Dodge Ram
Another disappointing experience I would say 95% of my services here have been frustrating due to length of service, lack of communication, misinformed of pick up time, lack of custom I would say 95% of my services here have been frustrating due to length of service, lack of communication, misinformed of pick up time, lack of customer service overall. I LOVE my Durango but will not be going back to this dealership for sales or service. More
Great experience with breaking down on the interstate Polite people, kept us informed, worked us in around their regular appointments. We had pets and a fifth wheel with us very accommodating with both Polite people, kept us informed, worked us in around their regular appointments. We had pets and a fifth wheel with us very accommodating with both More
service Very good service consultant and timely work. Bobby is friendly and knowledgeable and takes a personal interest in the work done on my vehicle. And Very good service consultant and timely work. Bobby is friendly and knowledgeable and takes a personal interest in the work done on my vehicle. And the mechanic was very through. More
Sick of Paying to Much. Service was fine. Paying $99 for a diagnostic that took less than a minute wasn’t. I came in for maintenance the check engine light came on en-route Service was fine. Paying $99 for a diagnostic that took less than a minute wasn’t. I came in for maintenance the check engine light came on en-route. I was already going to pay almost $800 for the service. Needless to say the bill was over $1000 because I purchased the oil change package. You’d think they’d wave the $99 fee for the diagnostic. But of course not. The procedure took almost 6.5 hours as well. I planned to stay, my choice. Service advisor was good and helpful. More
Oil change and carwash oops The oil change and carwash was as promised for time. However there was some confusion about the request to vacuum the interior. They had to pull it ba The oil change and carwash was as promised for time. However there was some confusion about the request to vacuum the interior. They had to pull it back in and get it vacuumed. All turned out well. More
Great service Bobby was great as always. Always so helpful in letting me know if anything else needs done to my Jeep besides my oil change. Would recommend to ev Bobby was great as always. Always so helpful in letting me know if anything else needs done to my Jeep besides my oil change. Would recommend to everyone. More
Good service Always good friendly service. I enjoyed the courtesy ands friendliness of all time he staff that I encountered. Like your lobby area a lot also. Always good friendly service. I enjoyed the courtesy ands friendliness of all time he staff that I encountered. Like your lobby area a lot also. More
great Told sales that I was looking for a new vehicle last week. Still haven't heard back. Loretta is fantastic. Loretta is the Only reason I would even con Told sales that I was looking for a new vehicle last week. Still haven't heard back. Loretta is fantastic. Loretta is the Only reason I would even consider buying from Berglund again. Not too happy with Ram or Berglund sales at this point. More
Oil change & tire rotation done in a reasonable time. The service people were friendly & eager to get the job done. Service was preformed in a reasonable amount of time. I left satisfied with the service. The service people were friendly & eager to get the job done. Service was preformed in a reasonable amount of time. I left satisfied with the service. More
Amazing Excellent personable dealership. Patrick Taylor helped me and my wife find the perfect Jeep for our growing family. No hassle and no fuss ten out of Excellent personable dealership. Patrick Taylor helped me and my wife find the perfect Jeep for our growing family. No hassle and no fuss ten out of ten I will shop again More