Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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396 Reviews of Berglund Chrysler Jeep Dodge Ram
Excellent buying experience Patrick Rock in Sales made my buying experience a great one. He worked quickly to get all the paperwork done and made sure I got all the incentives a Patrick Rock in Sales made my buying experience a great one. He worked quickly to get all the paperwork done and made sure I got all the incentives available. I am thrilled with my new Jeep! More
First time customer Shop was too busy. Needed work done so called for an appointment and earliest was couple weeks. Had to call my sales guy since I just purchased the ca Shop was too busy. Needed work done so called for an appointment and earliest was couple weeks. Had to call my sales guy since I just purchased the car and he got me in that day. The work done seems great. More
Unhappy with dodge product Berglund is capable of doing great work. Dodge product has made me a dissatisfied owner of a new vehicle. No fault to berglun. Unhappy customer! Berglund is capable of doing great work. Dodge product has made me a dissatisfied owner of a new vehicle. No fault to berglun. Unhappy customer! More
Repairs to 2007 Toyota Truck Truck repairs and I received the truck when told it would be ready. Very pleased with the service. I have had no problems since truck was repaired. Truck repairs and I received the truck when told it would be ready. Very pleased with the service. I have had no problems since truck was repaired. More
Oil Change 2.5 I scheduled a appointment to have a oil change and I was delightful that everything went well and in a timely fashion. The customer lounge was a comfo I scheduled a appointment to have a oil change and I was delightful that everything went well and in a timely fashion. The customer lounge was a comfortable area. I was informed to help myself to a beverage and other items , that was appreciated. I will continue to use the service center as long as the standards remain the same. More
check engine light service As usual, I was well treated by the staff and my vehicle was ready for me at the time promised. the problem I was having was resolved. As usual, I was well treated by the staff and my vehicle was ready for me at the time promised. the problem I was having was resolved. More
It appears as if some service advisors were changed out. Which is great because the 2, I spoke to at my appt were very courteous and friendly. I was acknowledged when I arrived and informed that my advisor w Which is great because the 2, I spoke to at my appt were very courteous and friendly. I was acknowledged when I arrived and informed that my advisor would be with me shortly. Previously, I'd stand there unacknowledged and feeling weird because no one spoke to me until they had absolutely no reason to do anything else. Service of my vehicle has always gone great, no complaints. Highly recommend this service dept. More
I got the truck I wanted. I asked for the same salesperson i had a few years ago. Very Personable. I am of few words. Had my truck picked out before arriving. Did not even test I asked for the same salesperson i had a few years ago. Very Personable. I am of few words. Had my truck picked out before arriving. Did not even test drive. They were courteous and prompt. Did not waste my time in making it all work. Great New Dodge. More
Better Experience Zach Martin was excellent. quick, friendly, and efficient. hard to find good customer service these days. Zach is A+. Will return to work with him Zach Martin was excellent. quick, friendly, and efficient. hard to find good customer service these days. Zach is A+. Will return to work with him More
Problems after oil change and tire rotate I went in for a oil change and tire rotate after the service my steering wheel is shaking bad on the interstate . I had no issues prior to having serv I went in for a oil change and tire rotate after the service my steering wheel is shaking bad on the interstate . I had no issues prior to having service . Hopefully the service department will figure out the issue after they serviced the vehicle and resolve . I was looking to trade for any other Jeep vehicle but I am not worried if I will have future issues with service. More