Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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395 Reviews of Berglund Chrysler Jeep Dodge Ram
Awesome service! Awesome service from Bobby! He helped me get everything I needed done on my Jeep and also helped me get an after market spare tire on securely that h Awesome service from Bobby! He helped me get everything I needed done on my Jeep and also helped me get an after market spare tire on securely that had been driving me crazy with a rattling noise. I'd give him 6 stars if I could. More
Friendly and Fast Service I brought my jeep in for the yearly vehicle state inspection and Zach Martin worked me in to the schedule to get this completed quickly. Zach was very I brought my jeep in for the yearly vehicle state inspection and Zach Martin worked me in to the schedule to get this completed quickly. Zach was very friendly and made me want to come back for my next vehicle service. More
Recall and oil change Quick service and the service writer was very friendly and professional. Comfortable waiting area, clean facility. Hard to contact someone when trying Quick service and the service writer was very friendly and professional. Comfortable waiting area, clean facility. Hard to contact someone when trying to schedule service. More
Timely service. Rude attendants. The maintenance on my car was competed in a timely manner. When I arrived to pick up my car 2 out of the 3 service attendants completely ignored me wh The maintenance on my car was competed in a timely manner. When I arrived to pick up my car 2 out of the 3 service attendants completely ignored me when I tried to tell them I was there to pick up my vehicle. The other sales attendant was on the phone when I walked in. Thankfully as soon as he hung up he promptly helped me. The other 2 continued to ignore me. This is the not first bad experience at this service center. I hope it improves on the future or I will go to another dealership. More
Excellent Customer Service Bought a used Ram on Saturday morning and presumably on the way home one of the headlights blew. We took the truck by the dealership on Monday as wer Bought a used Ram on Saturday morning and presumably on the way home one of the headlights blew. We took the truck by the dealership on Monday as were told to bring it in the next day for repairs. The repairs were done extremely quickly and there was no charge for the service! Excellent dealership and service center! More
Awesome Experience! I was tired of driving a long distance to have my Jeep serviced at the dealership we bought from. I figured I would give Berglund a try. Everyone was I was tired of driving a long distance to have my Jeep serviced at the dealership we bought from. I figured I would give Berglund a try. Everyone was super helpful. I was impressed with the speed and expertise. I will have my Jeep serviced here from now on. More
Awesome Customer Service I had issues with my Power Train on my 2012 Dodge Charger with over 110,000 miles. I had the extended warranty. I took it in on Tuesday and got it b I had issues with my Power Train on my 2012 Dodge Charger with over 110,000 miles. I had the extended warranty. I took it in on Tuesday and got it back the following Monday cause their was just a lot of issues with the Power Train. The service manager Bobby Porter was just unbelievably awesome. He took care of everything including providing me a loaner car. The communication was fantastic and the warranted covered everything beyond the $100 deductible. (I would highly recommend if you purchase a car from this dealership you by the Mopar Extended Warranty). Bobby is a man of his word and the crew of mechanics are top notch. My car is running excellent and I just cannot say enough how over the six years of working with this dealership how amazing the service has always been! Proud to be a Dodge Charger owner with this team. More
Excellent service The team was great to work with and made buying a new car a joy. We have been dealing with this dealership for many many years and because of the exce The team was great to work with and made buying a new car a joy. We have been dealing with this dealership for many many years and because of the exceptional service we will continue to come back. More
Kind and Courteous Service The staff at Berglund has been so kind and courteous since the purchase of my vehicle and the service center has been so great to deal with and makes The staff at Berglund has been so kind and courteous since the purchase of my vehicle and the service center has been so great to deal with and makes maintaining my vehicle easy, Very pleased with the service. More
Excellent buying experience Patrick Rock in Sales made my buying experience a great one. He worked quickly to get all the paperwork done and made sure I got all the incentives a Patrick Rock in Sales made my buying experience a great one. He worked quickly to get all the paperwork done and made sure I got all the incentives available. I am thrilled with my new Jeep! More