Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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396 Reviews of Berglund Chrysler Jeep Dodge Ram
Attempt to rob me Tried to charge me $480 after I came in for a part replacement and an oil change by saying that I asked them to flush and replace all fluids. I never Tried to charge me $480 after I came in for a part replacement and an oil change by saying that I asked them to flush and replace all fluids. I never said that. After about a week of bickering and me threatening getting a lawyer involved and then them saying they’ll look up phone records (which they probably did and realized they were wrong), I got free fluids and my part replaced, as well as the oil change I actually asked for (which was also pretty over priced, might I say). Over all, these generic theives disguised as kind service drive workers are putrid and should be avoided at all costs. More
great service on my jeep All the employees were friendly, helpful, and speedy. They took my are immediately and finished it prior to the amount of time they told me it would p All the employees were friendly, helpful, and speedy. They took my are immediately and finished it prior to the amount of time they told me it would probably. I had no problems with them. More
My experience was very good. My experience with this dealership has always been very good. From the service advisor to the mechanics all have been very professional My experience with this dealership has always been very good. From the service advisor to the mechanics all have been very professional in their dealings with the public. More
Great service! Service staff was very pleasant and helpful. I scheduled my appointment well in advance and by the time I arrived the day of, they had everything in t Service staff was very pleasant and helpful. I scheduled my appointment well in advance and by the time I arrived the day of, they had everything in the works as soon as I pulled in. More
in for just a state inspection just in for a state inspection but it took 2 hours 45 mins!! i was falling to sleep sitting and waiting! looks like it woulden have taken that l just in for a state inspection but it took 2 hours 45 mins!! i was falling to sleep sitting and waiting! looks like it woulden have taken that long to do a state inspection with a all most new jeep with only 18000 miles on it More
perfect and timely and personal attention, I have always been very well respected and always felt valued as a customer. I will continue to recommend my friends and empl and personal attention, I have always been very well respected and always felt valued as a customer. I will continue to recommend my friends and employees to Berglund for their car service and purchases, More
a pleasant experience the sales associate Buddy was GREAT! I really enjoyed my experience with Berglund. The staff was very knowledgeable and easy to work with. My sales rep Buddy Davis was understanding and v I really enjoyed my experience with Berglund. The staff was very knowledgeable and easy to work with. My sales rep Buddy Davis was understanding and very helpful. I am pleased to be a new customer and will always do business here... More
Pleased with excellent service I always receive efficient and professional service. The waiting room is very comfortable with snacks and drinks available along with a TV for viewin I always receive efficient and professional service. The waiting room is very comfortable with snacks and drinks available along with a TV for viewing. I have always found the service staff to be pleasant and professional. More
Excellent service Berglund had Excellent service and was very timely. My vehicle was ready before the time they had quoted. Staff updated me frequently on the status Berglund had Excellent service and was very timely. My vehicle was ready before the time they had quoted. Staff updated me frequently on the status . I would recommend - Helpful and friendly staff. Will More
2-25-2019 I got an oil change and tires rotated.It was done in a reasonable time. All the fluids were topped off, battery checked, and I was out within an hour I got an oil change and tires rotated.It was done in a reasonable time. All the fluids were topped off, battery checked, and I was out within an hour and half. I am not associated with any dealership More