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Berglund Chrysler Jeep Dodge Ram

Roanoke, VA

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395 Reviews

2525 Franklin Rd SW

Roanoke, VA

24014

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395 Reviews of Berglund Chrysler Jeep Dodge Ram

March 06, 2019

GREAT CUSTOMER SERVICE! I went in for an inspection only, but after their thorough checkup realized I was due for an oil change AND a tire rotation. They quickly made all of More

by pbritz010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt Frazier, Bobby Porter
March 06, 2019

Airbag Charge Recall I have no complaints from the day the work was performed. The work was completed quickly and the car was left very clean. The staff was very friendly More

by fincathyrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loretta Turpin
March 05, 2019

Great reception and service Always professional , always respectful , always considerate . It is a no brainer to deal with Berglund !!! They take care of you . It is obvious they More

by GCARTLEDGE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don ., Walt Frazier
March 05, 2019

Great service! I dropped my car off for an oil change and tire rotation. They performed the services and called me to lethe me know I could come pick it up. Easy pro More

by ASHLEY_N_GRIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
March 04, 2019

Waiting 2 hours for an oil change I made an appointment and was told no more than 45 minutes (was told online). It took 2 hours. However, Bobby the service manager was fantastic and tr More

by QueenBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Porter
March 04, 2019

Heat not working properly I was extremely satisfied with the service I received. The job took approximately 3 weeks. However they identified 2 issues and I now have heat. I More

by vraew123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hunter
March 04, 2019

2019 Jeep purchase Everyone was very nice and helpful. The Jeep I wanted had to be ordered and it came well before it was expected. It was all a very painless experience More

by gl.rowsky49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Rock — Salesperson, Walt Frazier
March 04, 2019

2 recalls Dropped off the night before. Was very please to pick up ahead of time. Bobby had my truck ready early for pickup! Very good service!! More

by RDUBB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Porter
March 01, 2019

Awesome-no pressure experience! I was able to take my time, ask questions, review and compare vehicles and negotiate terms. Left feeling good about my decision- mostly because I was More

by lisazettler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Davis
March 01, 2019

Attempt to rob me Tried to charge me $480 after I came in for a part replacement and an oil change by saying that I asked them to flush and replace all fluids. I never More

by JeepDriver348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Something
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