Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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396 Reviews of Berglund Chrysler Jeep Dodge Ram
Recent purchase When we (unfortunately) needed a new car we initially wanted to return to our previous salesman Patrick, however, in lieu of his absence Eric stepped When we (unfortunately) needed a new car we initially wanted to return to our previous salesman Patrick, however, in lieu of his absence Eric stepped in to assist us with our car searching needs. Although BOTH salesmen seemed to have our best interest in mind, especially Patrick, we felt that the financing department was adamant about making money off of our sale regardless of the fact we JUST dealt with a traumatic event of our teenage son’s accident and that we have bought at least 4 vehicles from Berglund within the past 5 years. Both salesman wanted to ensure that we were satisfied, however, amazingly we secured an interest rate elsewhere for several percent less than our credit supported with Berglund. The fact that we were told our credit only warranted a certain percent with Berglund IF we financed through them, it was shockingly different through our bank- to the amount of approx 4% difference with USAA. that being said, if the salesmen wouldn’t have smooths things over we totally were prepared to go elsewhere and recommend that to others! More
Jeep buying Very friendly car dealership without any pressure to buy or pushy sales tactics. Would highly recommend for any car purchases in the future. Great e Very friendly car dealership without any pressure to buy or pushy sales tactics. Would highly recommend for any car purchases in the future. Great experience! More
Good experience! I’ve bought two cars from there so far and both experiences have been good. The last time I was there I bought a Jeep Cherokee and Buddy Davis helped I’ve bought two cars from there so far and both experiences have been good. The last time I was there I bought a Jeep Cherokee and Buddy Davis helped us through the whole process. It was a pleasure working with him. More
Excellent job guys!!! In and out in no time! Great experience. All.staff was welcoming and the lounge was very nice! The starbucks coffee madethe experience even better. In and out in no time! Great experience. All.staff was welcoming and the lounge was very nice! The starbucks coffee madethe experience even better. More
Ram purchase Great dealership! In and out in about 3 hours. Friendly and professional service. Buddy was easy to understand and very helpful. I would recommend thi Great dealership! In and out in about 3 hours. Friendly and professional service. Buddy was easy to understand and very helpful. I would recommend this dealership! More
Ben are sale person was one of the best !and would buy again Ben, was patient and very helpful. Made the process one of the best and would buy again from there. He made buying the car enjoyable, Ben, was patient and very helpful. Made the process one of the best and would buy again from there. He made buying the car enjoyable, More
Great Service Great service as always, I have bought many Cars from Carol over the last 10 years! I wouldn’t dream of going anywhere else. Always delivers above Great service as always, I have bought many Cars from Carol over the last 10 years! I wouldn’t dream of going anywhere else. Always delivers above and beyond my expectations! More
Amazing experience! Cody was great, very helpful and answered all my questions. He made sure I got exactly what I wanted and worked hard to get me a great deal. Overall g Cody was great, very helpful and answered all my questions. He made sure I got exactly what I wanted and worked hard to get me a great deal. Overall great experience! More
Jeep purchase Donnie Shelton made the process fun and easy. He went out of his way to communicate with me and keep me updated on the process. Donnie Shelton made the process fun and easy. He went out of his way to communicate with me and keep me updated on the process. More
Patient & Willing to Help During my nearly 4 hours of time at Berglund Chrysler Jeep Dodge Ram, James was continuously patient with me as I made him run several different finan During my nearly 4 hours of time at Berglund Chrysler Jeep Dodge Ram, James was continuously patient with me as I made him run several different financing/discount scenarios, pull two similar vehicles side by side for comparison, & even went above & beyond by assisting me transferring items from my original vehicle to my new. I highly suggest seeking out James to work with at Berglund Chrysler Jeep Dodge Ram for your next purchase or lease. More