Berglund Chrysler Jeep Dodge Ram

Bought used Jeep from Buddy. Very helpful. Buddy was knowledgeable, friendly and very helpful. He explained everything in detail and answered all my questions. I would highly recommend him and Buddy was knowledgeable, friendly and very helpful. He explained everything in detail and answered all my questions. I would highly recommend him and in fact already have. More

good experience Everyone at the dealership made buying my new truck easy Donnie Shelton was very patient helping me find the truck I wanted. Also explaining every Everyone at the dealership made buying my new truck easy Donnie Shelton was very patient helping me find the truck I wanted. Also explaining everything about it. Great guy to work with Thanks More

Had a great experience buying a used Hyundai The team at Berglund Chrysler Jeep Dodge Ram, especially the sales person, Ben Plunkett was helpful, patient and accommodating. Highly recommend to a The team at Berglund Chrysler Jeep Dodge Ram, especially the sales person, Ben Plunkett was helpful, patient and accommodating. Highly recommend to anyone looking to buy a used car. More

Had the car I wanted Your dealership inventory that I reviewed online before driving to Roanoke from Lynchburg contained the 2019 Cherokee Trail Hawk I was looking for. I Your dealership inventory that I reviewed online before driving to Roanoke from Lynchburg contained the 2019 Cherokee Trail Hawk I was looking for. It was the color and with one exception (navigation system), had the options I was looking for. Patrick Rock was our salesperson with whom I set up an appointment to talk about purchasing the car. I had requested the appointment online and he called me back to set one up. When we arrived, he greeted us, asked questions about what we were looking for, and showed us several Cherokees that might fit our needs. His approach was friendly, courteous, knowledgeable, informative, helpful, and was definitely not the dreaded "high pressure" sales approach. I appreciated his trying to meet our needs and we decided on the Trail Hawk. While our initial visit took a fairly long 5 hours, we were successful in finding and purchasing our vehicle, so I think it was productive time spent. Kenny Smith handled the paperwork so that it was not an ordeal. It was completed in a reasonable amount of time and was explained well. While we did not purchase the extended warranty at the time, we considered the information we were given and did purchase it two days later when we picked up the car. Recommendation: Install sun screens/window coverings on the west windows of your showroom to keep the sun from blazing in on customers and employees who are discussing the purchase of a car. Put customer and employee comfort ahead of any "corporate window image." More

Pleasure to work with My experience working with Buddy Davis and the folks at Berglund was positive from initial contact to leaving the lot. Buddy worked with me on securi My experience working with Buddy Davis and the folks at Berglund was positive from initial contact to leaving the lot. Buddy worked with me on securing a deal we could both be happy with, prepped the car for pickup and even picked me up at the airport the day of purchase. Best experience in car buying and positive start to a memorable weekend as we drive the car home to Indiana. Best part was NO surprises with the car or processing the paperwork. Thanks again for helping my wife finally realized her dream of owning a Red Convertible Mustang!! More

My Salesman went above and beyond!! My salesman "Patrick Taylor" was nothing short of great. He was never pushy and provided very good customer service. He was very responsive to my ques My salesman "Patrick Taylor" was nothing short of great. He was never pushy and provided very good customer service. He was very responsive to my questions and met all of my needs. Patrick went out his way to personally detail my vehicle when the detailers missed multiple items. Patrick also assisted in getting the final check from my back to the dealership, as I was out of town that day and everything went very smoothly. More

Professional and to the point! From the very beginning until the very end all people involved extremely professional and make you feel like family. very happy to be working with thi From the very beginning until the very end all people involved extremely professional and make you feel like family. very happy to be working with this dealership. More

Amazing salesman!!! Whatever you need, Donnie can deliver. Knowledgeable, super easy to work with. Makes car buying fun. Have purchased seven in the past four years. Look Whatever you need, Donnie can deliver. Knowledgeable, super easy to work with. Makes car buying fun. Have purchased seven in the past four years. Looking forward to the next one. :) More

Recent purchase When we (unfortunately) needed a new car we initially wanted to return to our previous salesman Patrick, however, in lieu of his absence Eric stepped When we (unfortunately) needed a new car we initially wanted to return to our previous salesman Patrick, however, in lieu of his absence Eric stepped in to assist us with our car searching needs. Although BOTH salesmen seemed to have our best interest in mind, especially Patrick, we felt that the financing department was adamant about making money off of our sale regardless of the fact we JUST dealt with a traumatic event of our teenage son’s accident and that we have bought at least 4 vehicles from Berglund within the past 5 years. Both salesman wanted to ensure that we were satisfied, however, amazingly we secured an interest rate elsewhere for several percent less than our credit supported with Berglund. The fact that we were told our credit only warranted a certain percent with Berglund IF we financed through them, it was shockingly different through our bank- to the amount of approx 4% difference with USAA. that being said, if the salesmen wouldn’t have smooths things over we totally were prepared to go elsewhere and recommend that to others! More

Jeep buying Very friendly car dealership without any pressure to buy or pushy sales tactics. Would highly recommend for any car purchases in the future. Great e Very friendly car dealership without any pressure to buy or pushy sales tactics. Would highly recommend for any car purchases in the future. Great experience! More