Berglund Chrysler Jeep Dodge Ram
Roanoke, VA
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394 Reviews of Berglund Chrysler Jeep Dodge Ram
safe vehicle for our daughter Honestly, we had a bad experience a few years ago and I was hesitant to go back there. They had a car on the used car lot that we wanted to look at a Honestly, we had a bad experience a few years ago and I was hesitant to go back there. They had a car on the used car lot that we wanted to look at and decided to give them another try. Our sales person really listened to what our need were. He found a deal that was a little above what we wanted to spend but we almost had a full warranty and road side service. This made up for the difference in price and gave us piece of mind to send our daughter off to college. Jeremy as well as Kenny Smith made this experience easy and hassle free! More
Great service quick process very nice staff would recommend to others will buy again from this dealer sooner or later great service 5 Star rate service quick process very nice staff would recommend to others will buy again from this dealer sooner or later great service 5 Star rate More
Husband/Wife buy There are a few issues that they are supposed to fix so we will see if that happens and will update, the process went quicker/smoother then other deal There are a few issues that they are supposed to fix so we will see if that happens and will update, the process went quicker/smoother then other dealerships, my son will need a car in the spring so we will see if they come through on the above mentioned. More
GREAT WILLING TO WORK WITH ME TO MAKE A DEAL THANKS DEALER SHIP WAS CLEAN AND SALES STAFF ALL WERE NICE. SALESMAN SHOWED US 3 DIFFERENT COLORS AND MY WIFE P WILLING TO WORK WITH ME TO MAKE A DEAL THANKS DEALER SHIP WAS CLEAN AND SALES STAFF ALL WERE NICE. SALESMAN SHOWED US 3 DIFFERENT COLORS AND MY WIFE PICKED RED. More
A Good Experience I worked for Berglund about 18 years ago - and they were all about pressure sales - if you couldn't close a sale, they would send another sales person I worked for Berglund about 18 years ago - and they were all about pressure sales - if you couldn't close a sale, they would send another sales person in to badger the customer. I am pleased to say that I have bought 3 new vehicles from Berglund since 2015 and I have not felt that pressure. Each time I have dealt with younger sales people and they have been just super. Also, a shout out to the finance guy, Kenny - a really great guy. But, as they always say - the easiest sale is to another salesperson! More
Excellent Customer Service!! In trying to help a friend today, I was in your dealership!! This being the third visit I was so happy that each visit was excellent and very helpful In trying to help a friend today, I was in your dealership!! This being the third visit I was so happy that each visit was excellent and very helpful to an unknowing customer! The service staff especially Al went over and well beyond everything he could do to help a "Damsel" in distress!! Even though I am no longer pretty and fashionable he did all he could to help me out! Thank all of the gentlemen in the drop off area for their kind attention to my needs!! Michelle More
No stress, new car We have been thinking about a new minivan for quite a while. We contemplated going to a Northern Virginia dealership because of the larger inventory. We have been thinking about a new minivan for quite a while. We contemplated going to a Northern Virginia dealership because of the larger inventory. We stopped by Berglund almost on a whim and we are very happy we did. Buddy was great to work with. We got a great deal on the Pacifica, the negotiation was quick and stress free. Financing was also extremely easy (can't beat 0%). There was no hard sales push on any "extras". More
New Jeep. No hassle We have been interested in the new Jeep gladiator since we had heard the news of its development. We had pretty specific options that were wanted and We have been interested in the new Jeep gladiator since we had heard the news of its development. We had pretty specific options that were wanted and were glad to see one available at Berglund Jeep. So we called first to make an appointment for a test drive and to get a price quote. The weather wasn’t the best but our sales person had the truck ready to go. Our sales man Donnies was great. From driving up to the dealership to leaving with our new Gladiator we were there only about 3 1/2 hrs. Very happy with our purchase and experience. More
Visit was good. Vehicle could have been cleaner inside. The building is very clean with an excellent waiting area. I have purchased three new vehicles from Berglund since 2011. My biggest pet peeve is the The building is very clean with an excellent waiting area. I have purchased three new vehicles from Berglund since 2011. My biggest pet peeve is the fact that it is almost impossible to get someone in the service department on the phone. It is hit or miss whether they return a call. Other than that I have very few complaints with Berglund. More