Berglund Chevrolet Buick

Horrible Bought a vehicle for 1 price. Got financed for a different price and now we are upside down on our vehicle. Vehicle makes a lot of front end noise and Bought a vehicle for 1 price. Got financed for a different price and now we are upside down on our vehicle. Vehicle makes a lot of front end noise and dealership will not look at it. More

Ghost ads of cats that don't exist They've had an ad up for a truck for a week at least that isn't on the lot or any of their other lots. Went to look at it and was told it's an error. They've had an ad up for a truck for a week at least that isn't on the lot or any of their other lots. Went to look at it and was told it's an error. That was 3-4 days ago and the ad is still up there. On top of that the ad claims 80 xxx miles and the car fax says over 100,000, but it doesn't exist so who knows. Feels like bait and switch to me, lost trust in them. Also how can you have 5 one star reviews and 4 five star reviews and still have an average 5 star rating? More

Great customer service I had the pleasure of Dealing with the team at the berglund used car on Williamson road last month. Walked away with a Jeep that my wife loves. A big I had the pleasure of Dealing with the team at the berglund used car on Williamson road last month. Walked away with a Jeep that my wife loves. A big shout out for Mike StClair for his help and kindness with my wife that doesn't speak English. Great job and thanks More

The salesperson was great Loved this delership and everyone you walk by was very nice, Katrinia my salsperson did a great job, For a couple of daya I was a little worried unt Loved this delership and everyone you walk by was very nice, Katrinia my salsperson did a great job, For a couple of daya I was a little worried until i check reviews on the car I bought and check ratings against other vechicle. I then felt good about buying this car and I love driving it. Its so beautiful More

Our experience with this dealership was totally uncalled for. My wife and I drove 200 miles round trip to buy a vehicle that Mr. Bixby, had priced earlier that day. When we arrived at the dealership, he act for. My wife and I drove 200 miles round trip to buy a vehicle that Mr. Bixby, had priced earlier that day. When we arrived at the dealership, he acted like he did't know what I was talking about. Instead he was trying to sell us another vehicle. That was bad enough, but when you deal for an hour and the ending price was more than the orginal price, this deal was over. When you can't get a sales person to write it down on paper so you don't get confused with their smoke mirror tricks, its time go elsewhere. I hope no one else has had this experience. I thank who ever sent this email to me for this website. More

These people are so nice to deal with and work with you so you can get your car. They treat you like a person , not a number ! so you can get your car. They treat you like a person , not a number ! More

Jim Walker is a true professional and a pleasure to work with. We are having a very positive experience. Jim went "above and beyond" to get us exactly what we wanted. I will definitely be back next time I b with. We are having a very positive experience. Jim went "above and beyond" to get us exactly what we wanted. I will definitely be back next time I buy a car because of how well Jim treated me. More

I worked out a deal over the phone with a guy named Bryan and gave him my phone number just in case the truck would sell before I could get there. He said he would call so i wouldnt waste a trip down there. and gave him my phone number just in case the truck would sell before I could get there. He said he would call so i wouldnt waste a trip down there. I drove 3 1/2 hours to the dealership and Bryan had sold the truck to someone else that morning, which was fine. The problem was when we arrived at the dealership, Bryan denied even having my phone number and said I was wasting his time. He lied to my face and in front of his co-workers. Hey Bryan, if you didnt have my number than how did you return my calls before I drove out there? I would never spend a dime at Berglund. More

I took my 2004 Ford pickup for repair to Berglunds Body Shop due to an accident. The other person was at fault. I bought the truck new from Berglund in Salem, Va. After 2 months of excuses about they coul Shop due to an accident. The other person was at fault. I bought the truck new from Berglund in Salem, Va. After 2 months of excuses about they couldn't get along with the adjuster because he used to work there and he did not like them ( not my problem )they gave the truck back. The body work was fine. The exaust system was hanging loose due to bolts and hangers not replased while they worked on it. The rear end whined and chattered due to them replacing my low milage properly maintained rear end with a worn out high milage one from a junk yard. When I called to ask about the rear end being not right and asked to have it repaired I was told by Martha " used parts no warranty ". The person at fault had insurance to pay to fix my truck back to as it was before he damaged it. It cost me $400 to get the rear end fixed and $60 to get the front end alligned. The insurance was billed for that also but they couldn't do that right either. I would strongly NOT recomend using these people for anything. Not only am I not happy with the work they did but was lied to several times during the process. The dealer is welcome to contact me but I am sure from the way they do business I'll never hear from them. More