Berglund Chevrolet Buick

Marvin. Brown provided excellent customer service and was a pleasure to work with during the service work performed on my car...he was very friendly and professional!! a pleasure to work with during the service work performed on my car...he was very friendly and professional!! More

I thought the service was good and the people were friendly so all in all it was a good day in business was good thank you for taking care of my Chevy friendly so all in all it was a good day in business was good thank you for taking care of my Chevy More

The sales staff are professional. They do tend to pressure a little much. My experience is very good with service staff at this point. I have had an unusual event happen as a sensor in the gas tank i pressure a little much. My experience is very good with service staff at this point. I have had an unusual event happen as a sensor in the gas tank is bad. Actually going on today. So we'll see. More

Great Truck Delivery of vehicle was delayed due to installation of leather seats. Vehicle not entirely clean when received. Had to call on several occasions to Delivery of vehicle was delayed due to installation of leather seats. Vehicle not entirely clean when received. Had to call on several occasions to get updated. More

Knowledgeable staff & pleasant experience finding a vehicle My wife and I were looking for a truck that would suit our needs and drove to Roanoke to explore what Berglund Chevrolet had to offer. Our salesperso My wife and I were looking for a truck that would suit our needs and drove to Roanoke to explore what Berglund Chevrolet had to offer. Our salesperson was a pleasure to work with and helped us narrow down our search. Everyone that helped us with the process was gracious and provided a no pressure environment which we appreciated. They took the time to explain in detail how to operate the controls of the vehicle and features so we could take advantage of all the vehicle had to offer. We are very happy with our new vehicle and would recommend this dealership to others. More

I was very pleased they were able to make the repair same day. My only issue was that there was no follow-up after the estimated time to make the repair had passed. I waited about 40 minutes past the expecta day. My only issue was that there was no follow-up after the estimated time to make the repair had passed. I waited about 40 minutes past the expectation that was set. More

I was seen quickly and left in a good amount of time. Only complaint I had was having to listen to a woman in the waiting room giving us all details about her drama filled life. Only complaint I had was having to listen to a woman in the waiting room giving us all details about her drama filled life. More

Good people. Help right away answered all my questions and helped me decide on a suv. If I was to buy another car would definitely go back. and helped me decide on a suv. If I was to buy another car would definitely go back. More

Service Department is Exceptional The Service Department personnel are honest, professional, quick, and absolute experts in their field. My husband and I won't take our vehicles any w The Service Department personnel are honest, professional, quick, and absolute experts in their field. My husband and I won't take our vehicles any where else for service. Chuck in the Service Department was awesome!! More

Pleased with the diligence and follow up to re-call work. I received multiple calls to schedule re-call work. I sincerely appreciate the diligence ands the desire to get the work scheduled. Waiting for a few I received multiple calls to schedule re-call work. I sincerely appreciate the diligence ands the desire to get the work scheduled. Waiting for a few more miles I ended up adding my standard pm needs and things went really well. More