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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

February 12, 2020

I was very pleased they were able to make the repair same day. My only issue was that there was no follow-up after the estimated time to make the repair had passed. I waited about 40 minutes past the expecta More

by GMORAN2011
Recommend Dealer
Yes
Employees Worked With
A couple service reps helped me. I do not recall names.
Feb 13, 2020 -

Berglund Chevrolet Buick responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Berglund Chevrolet Buick Team

February 11, 2020

I was seen quickly and left in a good amount of time. Only complaint I had was having to listen to a woman in the waiting room giving us all details about her drama filled life. More

by PATCLEE1105
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 13, 2020 -

Berglund Chevrolet Buick responded

We appreciate the kind words and honest feedback. We look forward to seeing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

February 09, 2020

Good people. Help right away answered all my questions and helped me decide on a suv. If I was to buy another car would definitely go back. More

by nunezivan18
Recommend Dealer
Yes
Employees Worked With
David Pitts
Feb 11, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

February 09, 2020

Service Department is Exceptional The Service Department personnel are honest, professional, quick, and absolute experts in their field. My husband and I won't take our vehicles any w More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck, Service Department
Feb 11, 2020 -

Berglund Chevrolet Buick responded

Val, thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Berglund Chevrolet Buick Team

February 07, 2020

Pleased with the diligence and follow up to re-call work. I received multiple calls to schedule re-call work. I sincerely appreciate the diligence ands the desire to get the work scheduled. Waiting for a few More

by DMSIMPKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm bad with names but remember being called by at least three different people.
Feb 11, 2020 -

Berglund Chevrolet Buick responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

February 07, 2020

Nice people very professional ever car very clean nice offices ever thing in order told salesman what I was looking for myprice range showed me several vehicles discussed prices and folded me what he co More

by Halterman123
Recommend Dealer
Yes
Employees Worked With
Alex in finace, Jeff Parker
Feb 11, 2020 -

Berglund Chevrolet Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Berglund Chevrolet Buick Team

February 06, 2020

Great service from the stuff, got a great deal on my car, Maritza was really helpful and help me understand the process thank you guys for the car I was looking for pregunten por Maritza si nesecitas alg More

by cubias.franklin
Recommend Dealer
Yes
Employees Worked With
Maritza Beckner
Feb 11, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Berglund Chevrolet Buick Team

February 05, 2020

ABSOLUTELY MARVELOUS! CHARLIE IN THE SERVICE DEPT HAS ALWAYS TAKEN ARE OF MY CARS....IT WAS DONE IN A TIMELY MANNER AND BACK TO ME IN A FEW HOURS More

by LMILLER8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHARLIE HATCHER
Feb 05, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

February 03, 2020

Very invitiing and professional presentation The dealership itself is inviting and professional in its appearance. The staff was extremely friendly. Our particular dealer, David Pitts, was tena More

by blackeyedsuzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts
Feb 03, 2020 -

Berglund Chevrolet Buick responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that David assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Berglund Chevrolet Buick Team

February 03, 2020

We had a wonderful experience at Berglund while deciding on a new vehicle to purchase. Jeff, Jeremy, Al and Aaron were all very accommodating to our requests, needs and schedule. We were able to find a vehi More

by SASLUSSER
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy, Jeff Fisher
Feb 04, 2020 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Berglund Chevrolet Buick Team

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