Benji Auto Sales & Service Center
West Park, FL
Filter Reviews by Keyword
By Type
810 Reviews of Benji Auto Sales & Service Center
Services manager “Frank was awesome” Great service from the moment we walked in Frank helped us and he was very patience with us several of time even on closing hours. I would recommend t Great service from the moment we walked in Frank helped us and he was very patience with us several of time even on closing hours. I would recommend this dealership and Frank! The customer service at this service center is always excellent and very professional. I am always updated on the progress of the work. More
Great customer service rep Darryl Thompson was great he wouldn’t give up to I drove off in my mustang I would refer anyone who’s looking for a car to go see Mr D Thompson Darryl Thompson was great he wouldn’t give up to I drove off in my mustang I would refer anyone who’s looking for a car to go see Mr D Thompson More
Great car shopping experience This place was the fastest and easiest no hassel enviroment ive been to. I have been shopping around for some time, once i got to benji auto sales eve This place was the fastest and easiest no hassel enviroment ive been to. I have been shopping around for some time, once i got to benji auto sales everything was so easy from a one price store not raising the price like other dealers i experienced to easy and understanding staff. Highly recommend this dealership! More
They sold me car with ROACHES Brought a car, after spending all day at the dealer, and wen I stop to get something to eat a roach crawled on me ... within 30min of me leaving the d Brought a car, after spending all day at the dealer, and wen I stop to get something to eat a roach crawled on me ... within 30min of me leaving the dealer. After they refuse to take me serious my nex off day I drove back up there and they pretended lik they didn’t speak on the phone w me about the issue after raising xxxx they agreed to clean my car after keeping my car for over 24 hours . My car still wasn’t ready . They are all about deception anything to sell a car seems like . And Alfredo xxxxing sucks . More
I was lied to They originally tried to make me leave in a car that wouldnt even go in drive. I told them no and the finance manager still out the deal in with the b They originally tried to make me leave in a car that wouldnt even go in drive. I told them no and the finance manager still out the deal in with the bank because she thought I would go for it. When I said I wanted my money back she made up a lie that it was dropped in a safe and my money was only gone out of my hand for 5 minutes. They sent a different man to tell me that I can’t get my money back which I knew was a lie. I told them to call a general manager to tell them I want my money. Still excuses as to why they couldn’t call the manager. I wish I would hear anyone of them tell me I’m lying because I will air this video recording on the channel 7 news. 2. Once they get their check from the bank everything they promise you goes out the window. 3. They do not follow customer instructions and make their own rules. I had my living address on my loan paperwork and was forced to register my car at a DIFFERENT ADDRESS I no longer live at which made absolutely no sense and I even showed proof of my new address. Via phone I was told it was a mistake and in the office I was told that was the rules. I have had a vehicles in my name before and I know the process. 4. I was told that my car was as never in an accident. I took the car to Nissan and was informed that my vehicle had been in 4 accidents. 5. A week after purchasing my vehicle the radio stopped working on a 2018. 6. The door and window to the Nissan was off track and they promise to pay and gave me a paper. I called to make an appointment to get it fixed and the man gave me a price and told me I had to pay. I informed him I had a “we owe form”and he said it had nothing to do with him. 7. I was promised that I would receive a call back to get the address fixed on my tag and no one called me. When I tried reaching out all I get was voicemail and no returned calls. 8. The customer service was just very poor and full of lies. 9. The finance manager was very careless and all she cared about was getting the company the check. These people only care about a check I wish I can show the owner the video so that he can see exactly how his customers get treated when he’s not around. I was completely devastated with how I was treated and it’s like they were so in a rush to get me verified with the bank so that they can ignore me and break all of their promises. I will never go there AGAIN. IM GOING TO SPREAD THE WORD STAY AWAYYYYYYYYYYYYYYYYY. I haven’t even had my car a month and I am still pissed off and dissatisfied with the way my paperwork was processed, with the vehicle I was sold, and sign the customer service that I received. More
Great Experience would Highly Recommend to Anyone I had an amazing experience one of kind, I had been at other dealer's before and this far is beyong expections the customer service and car loan proce I had an amazing experience one of kind, I had been at other dealer's before and this far is beyong expections the customer service and car loan process experience was exeptional. Benji dealer works with 30 different banks that work with your credit to give you the best loan and car payment that fits your budget. They have many brand car's I'm very amazed with the price of my 2017 BMW , Great price and the car is in well maintain condition with low miles. I will highly recommended them. More
Top dealer My experience here was so wonderful! I will also recommend for people to go here. Thank you so much for making it such a wonderful buying experience! My experience here was so wonderful! I will also recommend for people to go here. Thank you so much for making it such a wonderful buying experience! More
Nightmare Worst experience ever!!! Horrible customer service, Would not recommend to anyone. Honesty is not their forte. Extremely disappointed! And so UNPROFE Worst experience ever!!! Horrible customer service, Would not recommend to anyone. Honesty is not their forte. Extremely disappointed! And so UNPROFESSIONAL! Can't stress that enough. More
Perfect dealership All staff at Benji were helpful sales Jose, finance Eric, Frank in service, to the owner Benji. They all did what they promised. I recommend the deal All staff at Benji were helpful sales Jose, finance Eric, Frank in service, to the owner Benji. They all did what they promised. I recommend the dealership for anyone who is looking for a car. Thanks guys More
Nothing good i can say about them I dont like that dealership their dont answer their phone for xxxx but when their need their ckeck they are quickly to take it from your account I dont like that dealership their dont answer their phone for xxxx but when their need their ckeck they are quickly to take it from your account More