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Bell Honda - Service Center

Phoenix, AZ

4.3
991 Reviews

991 Reviews of Bell Honda - Service Center

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March 04, 2025

I always have a good experience when ever I bring my vehicle in to tanner. More

by SBROOME0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Mar 05, 2025 -

Bell Honda responded

It's wonderful to know that Tanner consistently provides you with a good experience. Building strong connections with our customers is important to us, and we're glad Tanner is making a difference. We appreciate your continued trust!

March 04, 2025

Quick to respond and greet you gives accurate time for the wait and offer shuttle or wait room More

by NICOLELEBARRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Bell Honda responded

Thank you for acknowledging our efforts! We believe in providing a seamless and efficient experience for our customers, and we're delighted to know we succeeded in your case. Thanks again for the review!

March 03, 2025

Nice website for appointments, service was performed timely, service advisor, Jacob very professional and friendly. More

by chuckpeabody75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Bell Honda responded

Thank you for your positive feedback regarding our website, service timeliness, and especially for recognizing Jacob's professionalism and friendliness; it's fantastic to know he contributed to your positive experience!

March 03, 2025

Steve always help us and communicates with us . Great service - we never go somewhere else More

by lulyroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Mar 04, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that Steve consistently provides you with great service and clear communication. We truly appreciate your loyalty and look forward to continuing to assist you in the future!

March 02, 2025

Someone sold my sister a Honda. 16k miles later it needs $4,500 of maintenance service. $4,500 was half the price of the car. I signed paperwork for one price on the services I had More

by granthamballe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
Mar 04, 2025 -

Bell Honda responded

We understand your concerns about the maintenance costs and the service pricing discrepancies. It is our goal to provide transparent and fair pricing to all our customers. We are glad to hear that the service performed resolved the issues with the vehicle. However, we take your feedback seriously and would like to address your concerns further. Please reach out to Trish Viramontez at TViramontez@vtaig.com to discuss this matter in more detail.

March 02, 2025

Brought truck in for new fuel pump. Two hours after I dropped it off I received a text that the part was not available. I live in New riv More

by lritz26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Bell Honda responded

We apologize for the inconvenience caused by the unavailability of the fuel pump part. Your satisfaction is important to us, and we are committed to resolving this issue. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com for further assistance.

March 02, 2025

I bought my CRV in 2013 and it's the best and most reliable vehicle I've ever owned. Joshua in service and the mechanic s have kept this machine in top shape and me safe. I bet it will go at least ano More

by holly4700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Bell Honda responded

Holly, we're thrilled to hear about your positive experience with your CRV and our service team! Your trust in us means a lot, and we’re glad Joshua and our mechanics have kept your vehicle running smoothly. Here’s to many more miles ahead! Thank you for your support!

March 02, 2025

Faith is a very awesome person to work with. She is kind and communicates well. More

by SARAHPASCHALIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Mar 03, 2025 -

Bell Honda responded

Thanks for your kind words, Sarah! We're thrilled to hear you had such a positive experience working with Faith. Our team values communication and kindness, and it's great to see that reflected in your interaction. Looking forward to more collaborations in the future!

February 28, 2025

Waiting room dark and not inviting. Coffee machine too complicated and no instructions, No one there to ask questions, No dealer provided refreshments as compared to Arrowhead Honda . More

by JA_ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Bell Honda responded

We strive to create a welcoming environment and provide clear instructions for our amenities. Your comments regarding the waiting room, refreshments, and service times are valuable to us, and we will address these issues to improve our service. If you would like to discuss this further, please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

February 28, 2025

Josh always gives me a great deal and great service. I always request him and I trust him when he tells me that something needs to be done to my car. More

by ELIZ29AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Josh has consistently provided you with great deals and service. Trust is essential, and it’s wonderful to know you feel confident with him. We appreciate your support and look forward to seeing you again!

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