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Bell Honda - Service Center

Phoenix, AZ

4.3
1,176 Reviews
Call Service Center (602) 490-8877

1,176 Reviews of Bell Honda - Service Center

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July 25, 2024

Worst sales and service, I feel cheated as the agent who sold me the car has not given proper details about the car More

by rag_huarabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason Diemert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Garcia, Kirk Jimerson, Ariannah Crane, Brandon Carillo, Ashley Finney, Kimberly Hodo, Michael Coleman
Report | Print
Aug 01, 2024 -

Bell Honda responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that all our customers receive accurate and thorough information. To address your concerns and resolve this issue, please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com. We appreciate your feedback and are committed to making things right. Thank you for bringing this to our attention.

July 25, 2024

Faith was amazing and took care of all issues. Department was clean and everyone was friendly. More

by crwood81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your kind words! We're delighted to hear that Faith was able to address all your issues and that you had a positive experience with our team. We take pride in maintaining a clean environment and providing friendly service. We look forward to assisting you again in the future!

July 25, 2024

Positive experience from start to finish. Josh was very helpful and also gave me some discounts to minimize the cost. I will be coming back. Thanks! More

by SONIAVEE143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Díaz
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Jul 30, 2024 -

Bell Honda responded

Thank you for your positive feedback! We're thrilled to hear that Josh was helpful and provided you with discounts to make your experience even better. We're looking forward to seeing you again and are here for any future needs you may have. Thanks for choosing us!

July 25, 2024

Service tech was very courteous and knowledgeable. Let me know all that I would need in the future. More

by D0L0RESBRAMBILA.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Yan
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your feedback! We're glad to hear that our service tech was courteous and knowledgeable. It’s important to us that you’re well-informed about your vehicle’s needs. If you have any more questions or need further assistance, feel free to reach out.

July 25, 2024

TJ was so kind and informative! I was scheduled quickly, the service was performed quickly and they did more on my vehicle than I had expected. Would come back to this Honda More

by SKYLERTHORN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your feedback! We're thrilled to hear that TJ provided you with such kind and informative service. It’s great to know that your service was completed quickly and exceeded your expectations. We look forward to welcoming you back in the future! If you need anything else, don’t hesitate to reach out.

July 25, 2024

Great service but very expensive. I can say always satisfied with work done on my vehicle More

by MARIA.C.BELLA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner , Q Barrino
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your feedback! We're glad to hear that you're consistently satisfied with the quality of work on your vehicle. We understand that cost can be a concern, and we strive to provide the best service value. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

July 25, 2024

Faith, my advisor was very knowledgeable and helpful. Will recommend her to family and friends. More

by RENEEOWASSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your kind words! We're thrilled to hear that Faith provided knowledgeable and helpful service. We appreciate your recommendation and look forward to assisting your family and friends in the future. If you need anything else, don’t hesitate to reach out!

July 25, 2024

My service advisor is very knowledgeable and the service department did a great job on servicing my vehicle More

by Lakeisha Gilchrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your feedback! We’re delighted to hear that your service advisor provided knowledgeable assistance and that our service department did a great job on your vehicle. We appreciate your kind words and look forward to serving you again in the future!

July 25, 2024

Faith was terrific! She explained the reasons behind why they suggested certain services but didn’t pressure me and made sure I got the best deal. Make sure to ask for h More

by Laura W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Williamson
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for the fantastic feedback! We’re delighted to hear that Faith provided you with such exceptional service, explaining everything clearly and ensuring you received the best deal without any pressure. We appreciate your recommendation and look forward to assisting you again. Don’t hesitate to ask for Faith next time you visit!

July 25, 2024

Josh is the best service manager I’ve ever had and the main reason I take my car to be serviced at Bell Honda!!!!!!! He is knowledgeable and friendly and trustworthy! More

by DINGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your wonderful feedback! We’re thrilled to hear that Josh has made such a positive impact on your service experience. We’re proud to have him on our team and are delighted that his knowledge, friendliness, and trustworthiness have earned your loyalty. If you need anything else, just let us know!

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