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Bell Honda - Service Center

Phoenix, AZ

4.3
1,039 Reviews

1,039 Reviews of Bell Honda - Service Center

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August 08, 2024

Did oil change without a appointment replaced a bad battery under warranty got me a ride to work More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
Aug 08, 2024 -

Bell Honda responded

Hi Howard, thank you for sharing your positive experience with us! We're glad to hear that we were able to assist you with an oil change and a battery replacement without an appointment. Providing convenient services like a ride to work is just one way we strive to exceed our customers' expectations.

August 08, 2024

I was a little late but everyone was very respectful and worked hard on my vehicle! It did not take a lot of time and the car looks amazing. The gentlemen in charge of my car was wonderful as were all the More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
Aug 08, 2024 -

Bell Honda responded

Patty, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team provided exceptional service and that your car looks amazing. We appreciate your feedback and look forward to serving you again in the future.

August 08, 2024

Joshua is always thorough, helpful and responsive when I work with him - I always agree and feel confident with the work that is suggested. More

by Cmmey42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire, Eddie Martinez
August 08, 2024

Trish and her apprentice were very helpful and informative. Came in not knowing what was wrong with my car and bell Honda and it’s service techs made sure I left with answers. More

by Quay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire, Eddie Martinez
Aug 08, 2024 -

Bell Honda responded

We're thrilled to hear that Trish and her apprentice provided you with helpful and informative service at Bell Honda. Our team always strives to ensure our customers leave with all their questions answered. Thank you for choosing us for your car needs!

August 08, 2024

I’ve been a customer of Bell Honda for many years. We have bought a few cars and taken them for service there and I’ve been happy with them. This is the first time I’ve had Joshua as my service rep. I More

by jennifer White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino
Aug 08, 2024 -

Bell Honda responded

Jennifer, thank you for your continued loyalty to Bell Honda! We're thrilled to hear that Joshua provided excellent service during your recent visit. Our team is always here to ensure you have a positive experience. We appreciate your recommendation and look forward to assisting you with any future automotive needs.

August 07, 2024

It was a great experience without any issues. This was my first time doing service there and my service advisor did great More

by HABANERO3020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Steve Emery, Q Barrino, Max Dunmire
August 07, 2024

Overall good experience - TJ was awesome. I was impressed with how quickly the mirror I needed was delivered. A different Honda dealership had been telling me that my mirror was on backorder More

by alilinc1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Ridenour
August 07, 2024

Faith is an incredible service advisor. Clearly communicates and answers all your questions. She's great. More

by joeshow83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
August 07, 2024

Great service and excellent customer service well taken care of by my service advisor ! They provided a lft ride out More

by SESTRADA_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Aug 08, 2024 -

Bell Honda responded

Thank you for your glowing review! We're thrilled to hear that you had a great experience with our service advisor and enjoyed the complimentary lift ride. We strive to provide top-notch customer service, and we're glad we could take care of you. We appreciate your feedback!

August 07, 2024

Joshua is the best you should have him train all of your service advisors thank you for everything Joshua More

by JOEYW1483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Bell Honda responded

Hi Joey, thank you for your kind words about Joshua! We are thrilled to hear that he provided exceptional service. We appreciate your feedback and will definitely consider your suggestion. Let us know if there is anything else we can assist you with!

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