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641 Reviews of Bell Honda - Service Center
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October 01, 2018
Joshua Hansmeier is the best! My 2003 CRV was having issues that no body was able to provide answers for, Joshua Hansmeier and the the mechanics were able to figure it out and get My 2003 CRV was having issues that no body was able to provide answers for, Joshua Hansmeier and the the mechanics were able to figure it out and get it repaired for much less than i thought it would! Will definitely be back! More
by ricardo77
Employees Worked With
October 01, 2018
Love this place I used to own a Honda that I serviced here, now I own a Toyota but still come here for service because I know I’m not going to have the experience I g I used to own a Honda that I serviced here, now I own a Toyota but still come here for service because I know I’m not going to have the experience I get with Joshua Hansmeier anywhere else!” More
by CURTIS810
Employees Worked With
October 01, 2018
Best in the Business I brought my vehicle into Joshua Hansmeier at Bell Honda solely because I was referred that he does excellent honest work for a great price. Boy Howdy I brought my vehicle into Joshua Hansmeier at Bell Honda solely because I was referred that he does excellent honest work for a great price. Boy Howdy was I surprised!! Talk about care, honesty, and I feel like the most important with a lot of folks great price! If you ain’t taking your car to Joshua at Bell Honda, what are you really doing? More
by Putoutthecones
Employees Worked With
October 01, 2018
Quality service I repeatedly come to Bell Honda because I know I can’t get better service than Josh Hansmeier. Josh always works out a plan to get me taken care of an I repeatedly come to Bell Honda because I know I can’t get better service than Josh Hansmeier. Josh always works out a plan to get me taken care of and back on the road as soon as possible! More
by Shaelama
Employees Worked With
July 31, 2018
Worst Service of any dealer I have been too. I have recently brought my 2006 Honda Oddysey to Bell Honda for a check engine light. I was told by the service advisor, Nathan Garcia, they would nee I have recently brought my 2006 Honda Oddysey to Bell Honda for a check engine light. I was told by the service advisor, Nathan Garcia, they would need 1 to 2 hours of diagnosis time authorized up front and he would call me after they looked at it. no word from Nathan after 3 days I called left 4 messages for him to call and let me know what the status was of my vehicle. I finally got ahold of Nathan on the fifth day. ( I called him). the only thing he could tell me that the tech was driving it and hit something and blew out a tire. so 3 more days later with no word from them i went to the dealer service dept, only to find out that i tried to tell me that i was going to be charged for the tire. after straightening that mess out. still no word from him on the status of my vehicle. today the 12 day i went there and low and behold truck still in the same parking spot still not looked at. I am extremely disappointed with the way they don't take care of the customer, I would not recommend them to my worst enemy. they are the worst. Don M. More
by don772
Employees Worked With
Nathan Garcia
July 20, 2018
Q is always great to work with! Every time I am at Bell Honda, I look forward to working with Q. He is professional, friendly, and always extremely efficient. He definitely goes out Every time I am at Bell Honda, I look forward to working with Q. He is professional, friendly, and always extremely efficient. He definitely goes out of his way to make sure his customers are well taken care of. I am so impressed by his customer service and communication skills. I would recommend Q to all of my friends and family members because I know he would take great care of them! More
by eliezat
Employees Worked With
Q Barrino
June 30, 2018
Great customer serice! Bell Honda is always on point when I bring my car in. Codi has been my guy for over a year now and he always gets me in and out ASAP. Thanks guys!! Bell Honda is always on point when I bring my car in. Codi has been my guy for over a year now and he always gets me in and out ASAP. Thanks guys!! More
by Cori.avery
Employees Worked With
Codi Avery
June 28, 2018
They turn disaster In to the world’s best class customer se I would like to give a big huge shout out to Bell Hondas best world-class customer service, I was a mean one I was so upset but no matter what I sai I would like to give a big huge shout out to Bell Hondas best world-class customer service, I was a mean one I was so upset but no matter what I said and did they were very kind and helpful and understanding and did everything in their control to take care of me and I really appreciate that you don’t find world-class customer service ,like this anywhere thank you to Brendan Dearie and Robby Motz Without you both there is no Bell Honda👍🏽 More
by Bonitahoggs
Employees Worked With
Brent
June 12, 2018
Good sales dept, but service dept is terrible Easy, pleasant purchasing experience. Serve ce dept is another story. CRV delivered with a tire leak. Two trips back and they couldn’t find it. A tire Easy, pleasant purchasing experience. Serve ce dept is another story. CRV delivered with a tire leak. Two trips back and they couldn’t find it. A tire store found it and fixed it for free in 15 minutes. Wanted a dash mat. The parts department didn’t have any and wanted $60 to order one, and laughed, thought is was funny that anyone would want one. Went to another dealer and got one on the spot for $39. They saw nothing funny about it. Got tires rotated. They never reset the TPMS afterwards. I had to pull over after leaving to reset it myself. Not a big deal, but why didn’t the dealer do it? They charged enough for the rotation. I will never use their service dept again. Not for any reason. Would buy from them, but not trust them to work on it. More
by Stingray14
Employees Worked With
Jason Teel
May 22, 2018
Service Department Are Lying Shysters I was a loyal Bell Honda customer for 17 years, having purchased 4 new Honda vehicles from them and giving them 100% of my service work. However, I w I was a loyal Bell Honda customer for 17 years, having purchased 4 new Honda vehicles from them and giving them 100% of my service work. However, I will NEVER do business with them again! STAY AWAY from their service department! Their service reps and service manager routinely lie about un-needed repairs, and I have caught them recently stating that I needed a new battery, which was a lie since I had the battery re-tested by three different auto service departments and it is fine. Then, George, the service manager verbally gave me an "out the door" price for replacing my timing belt, then tried to tack-on a $42 "environmental fee" when I picked-up the vehicle. After checking with three other Phoenix Honda dealers, they stated that no environmental fee should ever be added for a timing-belt replacement! Again, another lie! Finally, when I called George to express my feelings about him lying to me, he talked over me, and would not allow me to express myself. When I escalated the conversation to express my disgust with his unprofessional and condescending attitude, he HUNG UP ON ME! STAY AWAY FROM THIS DEALER! More
by odysseyguy
