Bell Honda - Service Center

Michael was great. Excellent employee, great customer service. Got me taken care of quickly and professionally. Excellent employee, great customer service. Got me taken care of quickly and professionally. More

I love this dealer everyone is very helpful and kind. I didn't wait very long for my car it was an hour. I didn't wait very long for my car it was an hour. More

The service took several hours for an oil change. I was told by a couple people in your sales department it was less than an hour guaranteed. I don't have this horrible experience at Tempe Honda. Plu I was told by a couple people in your sales department it was less than an hour guaranteed. I don't have this horrible experience at Tempe Honda. Plus, I was sent home with my vehicle that wasn't working correctly. When I returned to ask why I was told they can't let me take my vehicle because it was a safety hazard. The latch all of a sudden wasn't working and all I did was drive it back to the sales parking lot. I'm supposed to receive a credit as promised by the service manager and haven't received it. This is now the 2nd email requesting it. My mom bought a new vehicle paying over $45,000+ and I can't get a credit of $60. This makes no sense. I give my service advisor a -1/10. She was trying to upsell me before I said what I needed then wouldn't stop after I asked over 7 times. Yes I counted. I would never use this service department again. Ever!!! More

It was easier to find on the map. It looked good when I first arrived. There was no clear direction for appointments. He didn’t seem like appointments mattered because other people we It looked good when I first arrived. There was no clear direction for appointments. He didn’t seem like appointments mattered because other people went first I got there early. I’m just taking care of 15 minutes after my appointment time even though I got there 10 minutes early. More

Every time I come to the service center I’m greeted in a timely-manner & taken to an office, also in good time. Customer interactions are always pleasant, & the representatives are great at keeping you in t timely-manner & taken to an office, also in good time. Customer interactions are always pleasant, & the representatives are great at keeping you in the loop about your car. Have been coming here since I purchased my car, across the street at the dealership in 2018! More

Joshua was helpful and very informative. He is my new Service Advisor. I’m Very happy! He is my new Service Advisor. I’m Very happy! More

Josh was quick and courteous throughout the appointment. A pleasure to work with. A+ all around. A pleasure to work with. A+ all around. More