Bell Honda - Service Center

Joshua is a strong communicator and cares about the client. He is one of the main reasons why I get my car serviced at Bell Honda. client. He is one of the main reasons why I get my car serviced at Bell Honda. More

Giovanni was very helpful and addressed all of my concerns regarding all of the issues with my vehicle. concerns regarding all of the issues with my vehicle. More

I was happy with the car service and would come back for my next one. Thanks my next one. Thanks More

I thought the intake staff for the service desk was easy to talk to and he answered questions patiently. He was able to list repairs in order of importance when I asked. to talk to and he answered questions patiently. He was able to list repairs in order of importance when I asked. More

All aspects of the repair experience is great, the service is very good! According to the actual situation of the vehicle and customer needs, provide maintenance programs and quotations. service is very good! According to the actual situation of the vehicle and customer needs, provide maintenance programs and quotations. More

Faith was a great team member in assisting me with my appt and the service was done quickly. appt and the service was done quickly. More

A service advisor announced a very expensive repair on a known air conditioner issue that Honda is refusing to cover and several expensive milestone maintenance tasks by casually listing each without an emp known air conditioner issue that Honda is refusing to cover and several expensive milestone maintenance tasks by casually listing each without an empathetic preface or conclusion. I returned to my original dealer across the valley where the AC covered under my extended warranty and the mileage tasks were less expensive. More

Person who help me was so nice and kept me up date the time I was there very generous and offer me a water bottle time I was there very generous and offer me a water bottle More

The experience with Bell Honda started out pretty good. I had quite a bit of work done to bring my car up to date on the service requirements. It took several days to complete. I was staying in my RV in a I had quite a bit of work done to bring my car up to date on the service requirements. It took several days to complete. I was staying in my RV in a campground so they paid for a taxi. After a couple of days I hadn't received an update. So I started calling and leaving messages and talking to other service coordinators for information. I was promised a call back more than ounce, which never happened. On Friday I finally talked with a responsible coordinator that found my keys and the completed paperwork in someone else's office. I used my taxi voucher to get back to the dealer before they closed. I hooked the car up to my motorhome and towed it to Yuma. When I unhooked the car and drove it I noticed a grinding noise and vibration coming from the rear end. I immediately took it to Yuma Honda to have it checked. One of the service items that Bell Honda performed was to overhaul the rear brakes which required the discs to be ground. Yuma Honda found the discs were warped due to improper grinding. They corrected the problem and said they would deal with Bell Honda for compensation. Yuma Honda gets an A plus. Bell Honda gets a D minus. More

They were very responsive to my request to have the work done quickly as I had another appointment scheduled that morning . done quickly as I had another appointment scheduled that morning . More