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Bell Honda - Service Center

Phoenix, AZ

4.4
637 Reviews

637 Reviews of Bell Honda - Service Center

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August 01, 2024

Great service and great staff. Very helpful. Loved AJ and Mr. Pitts. Will highly recommend. More

by TALCHIC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 01, 2024

Joshua was really nice and so helpful to me. He’s very personable and helped me understand everything I needed to know about my car. Bell always does a great job and my car was running super gre More

by MAGGIE.BELL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 01, 2024

Honda always been the best to me and my car and the staff and customer service team. More

by JESICAZAMARRIP2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner always been amazing , Steve Emery, Q Barrino, Max Dunmire
August 01, 2024

There was a recommendation I needed a new battery. Before going in for service I had no issues and no indications the battery was going out. After talking with my service advisor regarding the reading More

by Tschwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Aug 19, 2024 -

Bell Honda responded

We’re sorry to hear about the battery issue you encountered after your recent service visit. Your feedback is important, and we understand how frustrating this situation must have been. We’d like to ensure that your concerns are fully addressed. Please reach out to Trish Viramontez at TViramontez@vtaig.com, and she’ll be happy to assist you further.

July 31, 2024

Twice my car was brought in and it took 2 trips back to get it right and when they called me to say it’s done I had to wait 20 minutes for them to let me pay More

by Pkwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
Aug 19, 2024 -

Bell Honda responded

We regret that you experienced inconvenience with your recent service visits and the delay in processing your payment. We strive to provide efficient and effective service, and it’s clear we missed the mark in your case. We would appreciate the opportunity to discuss this further and ensure we address any remaining concerns. Please reach out to Trish Viramontez at TViramontez@vtaig.com. We’re committed to making things right and improving our service based on your valuable input.

July 31, 2024

Micheal was very thorough and helpful. I appreciate his help in getting my repairs completed. Thanks! More

by JERRY.SLAWSoN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal in service department
July 31, 2024

Brandon took me without an appointment and gave me great customer service. Their assessment of my car turned up something that needed attention and they were able to take care of it. I left feeling confiden More

by NANSWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carillo
July 31, 2024

Super fast service and Michael Vu was great at communicating! Gave me options and worked with me on schedule More

by shelby2887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
July 31, 2024

Josh is great love working with him. He is very professional.Always there to help when ever I need something done. More

by JUDYBALLARD43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Service is always great when I bring my Honda in and it didn’t take that long to do what I had set up an appointment for. Service also with a smile if you had any extra questions, they promptly answered th More

by AKKUWANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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