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Bell Honda - Service Center

Phoenix, AZ

4.3
989 Reviews
Call Service Center (602) 490-8877

989 Reviews of Bell Honda - Service Center

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April 01, 2025

I had an appointment to perform a recall. I had a Monday morning appt and was assured that the car would be ready same day. I called Monday morning to ensure the service dept had the keys and More

by Curt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2025

I had excellent customer service with a nice service person and good quality work. I like that dealership very much. More

by KENNY.LEW1S.AZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're thrilled to hear that you received excellent customer service and quality work. It's great to know you had a positive experience at the dealership. We truly appreciate your feedback and look forward to serving you again in the future!

March 30, 2025

Service technician was polite, knowledgeable, not pushy which made me comfortable. Wii definitely return for future service. More

by anetaeliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
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Mar 31, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear about your positive experience with our technician. Comfort and knowledge are key to great service, and we look forward to welcoming you back for your future needs!

March 30, 2025

Good, Nick the finance manager was very helpful and very good at explaining the material/papers needing to be signed More

by joeyausloos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Herberger
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Mar 31, 2025 -

Bell Honda responded

Thanks for the great feedback, Joey! We're thrilled to hear that Nick provided excellent support and clarity during the process. Our team is dedicated to making things as smooth as possible for our customers. We appreciate your kind words!

March 30, 2025

Responsive and professional. Answered questions. Timely completion of the work. Good follow up and quick service. More

by FLAUGHL1NAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your feedback on our responsiveness and service means a lot to us. We're committed to keeping up the good work!

March 30, 2025

Very helpful reviewed everything with me. Was very personable easy talk with about pricing and concerns More

by Eawilson0313
Recommend Dealer
Yes
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Mar 31, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you found our team helpful and approachable. Your satisfaction means a lot to us, and we’re here to assist with any future questions or concerns. Looking forward to working with you again!

March 30, 2025

They ordered the wrong part, first visit. 2nd visit they broke a piece on the door latch and gave us a rental car. 3rd visit they had everything fixed. We live 18 miles away. More

by cfent-huntley
Recommend Dealer
No
Employees Worked With
Michael V
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Mar 31, 2025 -

Bell Honda responded

We appreciate your patience as we worked to resolve the issues with your vehicle. If you have any further questions or need assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 30, 2025

I am more dissatisfied with the Honda brand than the dealership. My service advisor is polite and professional, and I think she’s been honest with me, but she can only work within the confines of the qu More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t rate these people; I don’t know any of them except Joshua. He was my service advisor 4 years ago.
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Mar 31, 2025 -

Bell Honda responded

We appreciate your recognition of our service advisor's professionalism and honesty. If you would like to discuss your experience further, please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

March 29, 2025

Best advisors with the best service, always honest repairs to keep me and my loved ones safe! More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Bell Honda responded

Rachel, thank you for your fantastic feedback! We’re thrilled to hear you appreciate our honest approach and commitment to safety. Your trust means everything to us, and we’re here for you and your loved ones whenever you need us!

March 29, 2025

Joshua is a super guy to work with. He always takes excellent care of me and is honest. More

by TWOMUTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Bell Honda responded

Thanks for the kind words! We're thrilled to hear that Joshua has provided you with such great service. His dedication to honesty and care really makes a difference. We appreciate your support!

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