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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,500 reviews

July 20, 2024

They had our vehicle for 13 days as we waited for parts to arrive. Once it was fixed and we went to pick up the car they stated “oh by the way [this other part] will need to be replaced very soon” like wh More

by MAGGIEFERNAND022O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
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Jul 25, 2024 -

Bell Honda responded

Thank you for your feedback. We’re sorry to hear about the inconvenience you experienced with your vehicle repair and the additional recommendations provided at pickup. It's important to us to communicate all necessary repairs and updates in a timely manner. We understand how frustrating it can be to face unexpected issues, especially after a long wait. Please reach out to Trish Viramontez at TViramontez@vtaig.com. She will be able to review your situation and work with you to address any concerns and find a satisfactory resolution. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

July 20, 2024

Alexi, my service mgr is great. Bell Honda is my favorite dealer! I have Fords and Audis as well. More

by ROBE.RT.E.WEBB230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
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Jul 26, 2024 -

Bell Honda responded

Thank you for your great review! We're delighted to hear that Alexi, your service manager, made a positive impression and that we are your favorite dealer. We appreciate your loyalty, especially considering your experience with Fords and Audis as well. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to continuing to serve you!

July 20, 2024

I have always received great customer service. Faith handled my service this time and she was amazing. More

by LORLYN.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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Jul 26, 2024 -

Bell Honda responded

Thank you for your continued support and for sharing your experience! We’re thrilled to hear that you’ve always received great customer service and that Faith was amazing in handling your service. Your satisfaction is our top priority, and we’re glad to know that Faith made a positive impact. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!

July 20, 2024

Very fast service, very friendly employees. Clean waiting area and bathrooms. Would definitely recommend this place to my friends and family. More

by AMYCQUILON86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carillo
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Jul 26, 2024 -

Bell Honda responded

Thank you for your positive review! We're thrilled to hear that you experienced fast service and found our employees friendly. It's great to know that you appreciated the clean waiting area and bathrooms as well. Your recommendation to friends and family means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again!

July 20, 2024

Alex was very helpful and made sure I understood exactly what was going on. With videos showing what happened they really went above and beyond More

by jkpfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
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Jul 26, 2024 -

Bell Honda responded

Thank you for your great review! We're pleased to hear that Alex was very helpful and ensured you understood everything clearly. It's fantastic to know that the videos and the extra effort made a difference for you. We appreciate your feedback and are glad to have exceeded your expectations. If you need any further assistance, please feel free to reach out. We look forward to serving you again!

July 20, 2024

They were very nice and friendly and they did the work quickly so we didn’t have to wait too long More

by ANNINAZ.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Dunmire
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Jul 26, 2024 -

Bell Honda responded

Thank you for your kind words! We’re glad to hear that you found our team nice and friendly, and that we completed the work quickly to minimize your wait time. Your feedback is greatly appreciated. If you need any further assistance or have any questions, please feel free to reach out. We look forward to serving you again!

July 20, 2024

Honda treated service department was outstanding! Faith my service advisor was very helpful and very knowledgeable and answered all my questions. More

by ENJLBOYZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Williamson
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Jul 26, 2024 -

Bell Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience with our service department and that Faith provided you with helpful and knowledgeable assistance. Your satisfaction is our top priority, and we're glad to know that all your questions were answered. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

July 20, 2024

I’ve been coming to Bell Honda for many years. Everyone I deal with are friendly & courteous. Faith was very knowledgeable, fun and helpful. Mark even took an ugly tag that has been on my windsh More

by FLAPRAIRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith, Steve Emery, Q Barrino, Max Dunmire, Eddie Martinez
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Jul 26, 2024 -

Bell Honda responded

Thank you for your continued support and kind words! We’re delighted to hear that you’ve had positive experiences over the years. It’s great to know that Faith was knowledgeable and helpful, and that Mark went the extra mile to take care of that tag. We appreciate your recognition of our team’s efforts. If you need anything else, we’re here for you!

July 19, 2024

Service Tech is always courteous. The transmission was believed to be making a noise is high gear. The technicians spent considerable time assessing the situation and were there abl More

by kennyb.553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal Alvarez 👍
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July 19, 2024

Michael was great! He made everything smooth and easy for me. The oil change was quick as well. More

by KLB.BOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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