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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,500 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,500 reviews

July 23, 2024

High recommended for family and friends the staff over beyond watching nice and cool people on time service and follow after service to make sure got best treatment thanks for bell Honda service departmen More

by davidtalia978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire, Eddie Martinez
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Jul 29, 2024 -

Bell Honda responded

Thank you for the high recommendation! We're thrilled to hear that you had a positive experience with our staff and appreciated their timely service and follow-up. It’s wonderful to know that our team went above and beyond to ensure you received the best treatment. We’re grateful for your support and look forward to serving your family and friends in the future. Thanks again!

July 23, 2024

He is very customer oriented! I appreciate that he took time to explain and analyze maintenance options. More

by MARSHALLRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery
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Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear that you appreciated the time taken to explain and analyze your maintenance options. Providing clear and customer-oriented service is a priority for us. If you have any more questions or need further assistance, feel free to reach out. Thanks again!

July 22, 2024

The people that worked there were all really nice and helpful, but the service took way longer than they expected it too, and I had to go. I couldn’t wait 3 hours for an appointment for a service recall More

by K.JERMANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben
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Jul 25, 2024 -

Bell Honda responded

We’re glad to hear that you found our staff helpful, but we’re sorry to learn about the extended wait time and the issues with your CarPlay. This is not the experience we aim to provide. Please contact Trish Viramontez at TViramontez@vtaig.com so we can address your concerns and arrange a follow-up to resolve the CarPlay problem. Thank you for bringing this to our attention.

July 21, 2024

Our point of contact was Brandon Reyes he was very professional and accommodating to our needs. More

by FELICITIYROCHA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
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Jul 26, 2024 -

Bell Honda responded

Thank you for your review! We’re glad to hear that Brandon Reyes was professional and accommodating to your needs. Your satisfaction is important to us, and we appreciate your kind words. If you need any further assistance, don’t hesitate to reach out!

July 21, 2024

I couldn’t be more pleased with Faith. She got my car in on time and I got it back when she said I would even though I added another service I needed. I highly recommend Faith as a servic More

by llievsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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Jul 26, 2024 -

Bell Honda responded

Thank you for your wonderful review! We’re thrilled to hear that Faith provided timely and reliable service, and that you were pleased with the additional checks done on your Ridgeline. Your recommendation means a lot to us, and we’re glad you had a stellar experience. If you need any further assistance, don’t hesitate to reach out. Thanks again for your feedback!

July 21, 2024

This was my first service. Brandon handled everything smoothly and efficiently. Thank you. See you at next service interval. More

by dan.hildebrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service.
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Jul 26, 2024 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear that Brandon handled your service smoothly and efficiently. We look forward to seeing you at your next service interval. If you need anything else in the meantime, don’t hesitate to reach out.

July 21, 2024

Walked on to lot just to browse an look an was immediately met by mason More

by R.BANKS3524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery
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Jul 26, 2024 -

Bell Honda responded

Thank you for your feedback! We’re pleased to hear that Mason was there to assist you right away when you came onto the lot. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again!

July 21, 2024

Very good management will work with you and get to an equitable deal without stress. Dominic knows his stuff and makes the experience fun. More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Bell Honda responded

Thank you for your feedback! We’re thrilled to hear that our management, especially Dominic, made the experience stress-free and enjoyable while working with you to reach an equitable deal. We appreciate your kind words and look forward to assisting you again in the future!

July 21, 2024

Human, Michael and Ulises all made the process really quick and easy. They were straightforward on their numbers and didn't play any games with me when we were negotiating price and payments. More

by NMARTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ulises Osuna
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Jul 26, 2024 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear that Heman, Michael, and Ulises made the process quick and easy, and that their straightforward approach to numbers and negotiations was appreciated. Your satisfaction with the negotiation process means a lot to us. If you need any further assistance, feel free to reach out!

July 21, 2024

Took three tries to get them to put up engine under cover. Said it was done twice and wasn’t. Put front engine under shield in car and did not tell me. Changed oil and did brakes ok. More

by strbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dealt with Brandon. He was ok. , Steve Emery, Q Barrino, Max Dunmire
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Jul 25, 2024 -

Bell Honda responded

We apologize for the repeated issues you faced with the engine under cover and for the miscommunication. Your feedback is important to us, and we want to address these concerns directly. Please contact Trish Viramontez at TViramontez@vtaig.com so we can resolve this matter and ensure it doesn’t happen again. Thank you for bringing this to our attention.

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