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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,299 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,299 reviews

December 07, 2024

Scamers ; cars has a lot a problems . dont have a certified service,since firts day car has a lot problems More

by J_1ASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Dec 10, 2024 -

Bell Honda responded

It’s important to us that every customer has a positive experience, and we understand your frustration with the issues you've encountered. We would love the opportunity to make things right. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com,

December 07, 2024

I was first quoted 2700 for my service. The repair had to be done in two separate services because they had to order parts. The first repair was 2300. When it was time for the second repair More

by SABACHKA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

It’s disheartening to hear about the challenges you faced regarding the pricing and communication during your repair process. We certainly don’t want any customer to feel they’ve been treated unfairly. If you would like to discuss this further and see how we can resolve the situation, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 06, 2024

Josh was my service person, he was cordial, verry affable and explained the process and that it would be about 2 hrs. I got it back in an hour. I appreciate customer service team member Josh. Thank you. More

by rallar07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had such a positive experience with Josh. Our team strives to provide top-notch service, and it's great to know that he delivered. We appreciate your feedback and hope to serve you again soon!

December 06, 2024

I’ve been using this dealership for more than ten years. I trust it and I intend to continue to use it. More

by Toma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Toma, thank you for your loyalty and trust over the years! We’re thrilled to have you as part of our community and look forward to continuing to serve you with the best experience possible. Your support means a lot to us!

December 06, 2024

Hassle free recall maintenance, got me in and out in a timely manner. Everything went great. More

by BLAIRLINDSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had a smooth experience with your recall maintenance. Timeliness is key for us, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!

December 06, 2024

2.5 hours for an oil change? With an appointment!?!? Terrible! Absolutely terrible. Did I mention it was terrible? More

by tluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

We understand that waiting for an oil change, especially with an appointment, can be frustrating, and this certainly doesn’t meet the standard of service we aim to provide. We take your concerns seriously and would like to ensure that this issue is addressed. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

December 06, 2024

Friendly, efficient, easy to schedule, the wait times are reasonable, work done as I requested. More

by terrymary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had such a positive experience with us. Our team strives to provide friendly and efficient service, and your feedback truly motivates us. We look forward to seeing you again soon!

December 06, 2024

The buying experience was great. However, we purchased a brand new car and there was some slight damage on the front end which we noticed just before we drove it off the lot. I rec More

by leopardzoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thanks for your feedback! We're glad you had a great buying experience, but we sincerely apologize for the delay with the collision center. Your concerns are important to us, and we’ll work on improving communication. Thank you for bringing this to our attention!

December 06, 2024

I Went in for a recall on an airbag. Everything went smoothly. People were nice. More

by FISLER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

We’re thrilled to hear your recall experience was smooth and our team made a positive impression! Your safety is our priority, and we appreciate your kind words. Thank you for trusting us with your vehicle!

December 06, 2024

Amazing people! They really take care their customers. I would recommend Bell Honda to my friends and family to buy cars from them. The GM HUD so super cool. The des More

by MSNADEL77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department: Tanner Moya rate him 5 stars
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Dec 09, 2024 -

Bell Honda responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our staff and GM mean a lot to us. We appreciate your recommendation and look forward to seeing you next time for your car needs!

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