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Bell Honda
Phoenix, AZ
1,801 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,801 reviews
December 09, 2011
Everyone at the dealership I worked with was very helpful and friendly. Jesse Hoffman the car buying process so simple and he was very knowledgeable and helpful. I love m car so much and I love knowing that and friendly. Jesse Hoffman the car buying process so simple and he was very knowledgeable and helpful. I love m car so much and I love knowing that it was a great deal. Jesse took the time to show me some of the features of my new Honda CRV, I was impressed. I'm glad I decided to go to this dealership and had the opportunity to work with jesse and the people in the finance department. More
by Jaspreet
Employees Worked With
Jesse Hoffman
December 08, 2011
I baught a used 2011 Honda civic form this dealership on nov 06-2011 i wait there almost whole day for sine the paperwork with my wife and two year old baby with nothing to eat ,and finely 5:00 pm we decide nov 06-2011 i wait there almost whole day for sine the paperwork with my wife and two year old baby with nothing to eat ,and finely 5:00 pm we decide to leave the dealership without buying the car , then JOHAN BENTA finice guy come outside from his office told us just sine the agreements and we mail all the copy to your adderess today is DEC 08-2011 we still not get the paperwork , and they sine we owe one touch up paint and $25 gift card still no get it yet , i call them so many time what happend to my paperwork they told me they mail it long time ago , what whaapend to $25 gift card and touch up paint they told me they maild it long time ago too , i call 5 times in one month to TRAVIS HOLT store manager one month 5 massages no call back yet , everybody there is proffsanely lyers ,i call SAM RIELLY internet manager he one of them tell us same thing , after so many time call them i gave up man they don't worth it , why make your living lie everyday for make $200 to $300 selling cars , i call Hondafinancial direct the mail my contract next day afer looking the paper work they charge me for one full year registration but i got the new plate and tag good for six month , i call agian talk with ALVERNA title handler BELL HONDA she told week ago you will get a check around $190.05 back from BELL HONDA i give them one more week before i file in small claim court for my refund , More
by preet
Employees Worked With
JESSE M HOFFMAN
December 08, 2011
An all around great experience, undertaken at a tough time. I got a car I love, at a price I can afford, and did it quickly so I could deal with the other personal challenges I was facing. Our family h time. I got a car I love, at a price I can afford, and did it quickly so I could deal with the other personal challenges I was facing. Our family has been doing business with these guys for about five cars now, and they never disappoint. The car rocks, it's the lowest interest rate I've ever received, mechanically it seems flawless, and they shaved thousands off the price. They spent the entire day working with my wife and I, and helped guide me into a perfect fit. We don't buy cars often, and I hope this one will last many years, but I'd go back in a second when the time comes, and recommend them to all lay friends. More
by Typhonus
Employees Worked With
Jesse Hoffman, Chris Quintana
December 08, 2011
My wife and I live in St Louis Missouri , We wanted to take a driving trip all through the western states. No I am a car nut and I thought a new Honda Ridgeline would be a great choice and it was . But ma take a driving trip all through the western states. No I am a car nut and I thought a new Honda Ridgeline would be a great choice and it was . But making this an even more exciting adventure I decided to start the trip with buying the car out west. I called several dealers and Bell seemed to join in on the excitement of our plans . They were as friendly and helpfull as it gets, and I have bought several new cars in my life . Bell Honda gave us as good or better deal then I was going to get in my home town. Bell also picked us up at the airport and had everything ready when we arrived . Now because of Bell they started us off on a great adventure we will never forget. Now this may sound strange but we may go back to Bell for the next new car. Thank You Bell Honda, Ed and Debbie Hammerschmidt More
by hammer622
Employees Worked With
jesse hoffman and others they all were very good
December 08, 2011
I was pleased with Bell Honda. My sales associate Jesse Hoffman got me the deal that I requested. I would definitely purchase another vehicle from Bell Honda. Hoffman got me the deal that I requested. I would definitely purchase another vehicle from Bell Honda. More
by mperez23
Employees Worked With
Jesse Hoffman
December 02, 2011
Stopped into Bell Rd Honda due to being in that area and needed an oil change. Typically, I go to a dealership in Scottsdale for my routine oil changes. No appointment is required, just pull into the Expres needed an oil change. Typically, I go to a dealership in Scottsdale for my routine oil changes. No appointment is required, just pull into the Express Lane and they take it from there. Bill seemed irritated that I did not have an appointment, and asked me three times what advisor I was scheduled to see. I told him no advisor because I did not have an appointment. I also asked him if he could honor the online coupon even though I did not have it printed out. His response was a cold "NO!," so I told him the dealership in Scottsdale has and/or printed out the coupon for me. I asked Bill if he could print it out and and again he said "No" and proceeded to tell me they needed it for a reimbursement from Honda. The "express" oil change took three hours. While waiting, I went into the Sales office and they printed out the coupon for me. I ultimately received my discount, but had to go out of my way to do so. I was also surprised that Bell Rd Honda does not give complementary car washes with their oil changes, as my regular dealer provides. More
by jimmy81918
Employees Worked With
Bill Peters
November 29, 2011
Working with Alan was very enjoyable. He provided honest answers and spent the extra time with me explaining everything about the CR-V. It is very refreshing to see a dealership and a car salesman who are h answers and spent the extra time with me explaining everything about the CR-V. It is very refreshing to see a dealership and a car salesman who are honest and make you feel at home. Thank you Bell Honda and I will be referring my friends and family to you and Alan. More
by bkbajb
Employees Worked With
alan biancardi
November 04, 2011
I went to Bell Honda to look for a used Honda Pilot. I was approached by sales rep. Christopher Garcia . He was very friendly and knowledgeable. I would recommend him and Bell Honda to others. I was very was approached by sales rep. Christopher Garcia . He was very friendly and knowledgeable. I would recommend him and Bell Honda to others. I was very happy with my overall experience . More
by pilot owner
Employees Worked With
Christopher Garcia
October 28, 2011
Bell Honda is a pretty nice place to get a car. Brandon was extremely nice and helped me get the car I wanted. He was assisted by others who were also very helpful and they were not pushy or overly aggresi was extremely nice and helped me get the car I wanted. He was assisted by others who were also very helpful and they were not pushy or overly aggresive. They got me out of there in a minimum of time also. More
by eyao
Employees Worked With
Brandon Heath, Derrick Austin and Dale the finance guy
October 26, 2011
I highly recommend Bell Honda. I received an offer in the mail from the dealership. I called about the offer and received the assistance I needed. There were some delays in call backs at times but this the mail from the dealership. I called about the offer and received the assistance I needed. There were some delays in call backs at times but this worked to my advantage because it allowed me to think about what I wanted and make the best decision for me. If there wouldn't have been the slight delays I probably would have made a purchase I wouldn't have been satisfied in making. I didn't have transportation and Luke was sent to pick me up. He made a 60 mile round trip. He was very pleasant during our ride to the dealership. He left the dealership in a rainstorm and when he arrived at my apartment he didn't see me waiting out front. I received a call from Bell Honda asking if I wanted to change the appointment to another day (perhaps because I wasn't at my apartment). I thought I had to wait longer so I returned to my apartment and Luke was there. This was impressive to me because he drove all that way and was willing to just go back and come get me the next day. During our ride back to the dealership he gave me the opportunity to drive the car. He pointed out special features and gave me what I felt was his honest opinion about the car (not trying to make the sale necessarily but giving me information I needed). I dealt with a number of people during my transaction and I was satisfied with the kindness, politeness, and helpfulness given by everyone. I had a very pleasant experience at Bell Honda and Luke definitely helped in making the experience pleasant. More
by ipitterson
Employees Worked With
Luke
