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Bell Honda

Phoenix, AZ

4.4
2,551 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 2,551 reviews

July 30, 2025

They Screwed up the paperwork a few times. But hey we finally got our vehicle. More

by fleet5
Recommend Dealer
Yes
Employees Worked With
Dominic Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Bell Honda responded

Thank you for sharing your experience with us. We understand that dealing with paperwork issues can be frustrating, and we appreciate your patience as we worked through those challenges together. We're genuinely happy to hear that you ultimately received your vehicle and that your experience with Bell Honda ended on a positive note. Your feedback helps us identify areas where we can improve our processes to make future transactions smoother for all our customers. We truly value your business and are grateful that you chose to work with us despite the initial setbacks.

July 30, 2025

Avoid this dealership at all costs. They will give you a Carfax for a used car showing that everything is good and the car is working well and was properly maintained. But once More

by jpyperofficial
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Zamarano
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Michael was amazing and made the process pain free. It was very easy and efficient More

by nbenzrioual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
July 30, 2025

As they took apart my glove box and Car for checking for air filters and such they never put anything back. They left everything that was in my glove box on the floor in the car. And things that were in the More

by ZEWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

My service advisor was great. Used car sales was a nightmare. Sold me a car with a broken transmission and broken AC. Transmission was fixed but they refused to fix the AC. More

by zsmeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

If you want a new auto delivered with damage, confusion, lies, deceit, no one that can answer questions, no one can initiate a call back, incorrect paperwork, and the WORST CUSTOMER SERVICE then this is the More

by Sandramcintyre2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Griffin Spellicy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Read comments for names
July 29, 2025

Our service advisor is always great! Tanner gets us out super fast and is friendly and knowledgeable More

by Carolynkonow1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tanner moya
July 29, 2025

She will insult you with a well over MSRP with crappy xxx addons an dealer fees with a nasty attitude because you say no to a real crap deal This is why dealerships are being faded out of existe More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Montufar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Not everyone in the Service dept is professional. Having worked in automotive writing service, and running a shop, etc. for over 20 yrs, I expect a bit more from my Serv Advisors. More

by chedthomas1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Bell Honda responded

Your feedback has been noted and we truly value your perspective, especially given your extensive background in automotive service. We understand that professionalism is essential in every interaction, and your expectations are completely reasonable. Your experience working in the industry for over two decades gives you valuable insight into what quality service should look like. We take your concerns about consistency in our service department seriously and are committed to ensuring all team members meet the high standards our customers deserve. Thank you for taking the time to share your thoughts with us.

July 29, 2025

Amber was great to work with! The experience as well as the process was fast and easy. More

by FROST-FAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Cuellar
1
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