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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,658 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 1,658 reviews

December 22, 2024

Very professional. Good explanation of things needing service. However sometimes they suggest issues that may not be there! More

by sBhimji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

The service department is basically excellent as far as my advisor is concerned, however, I sometimes feel that the time it takes to service my automobile is a bit too long, or should be shorter based on w More

by SBURCH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

I always feel I’m in good hands with Joshua and Bell Honda and appreciate the excellent customer service both he and everyone there provide! More

by JBURTS356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

Arrived at 9:40 for my appt. Spent all day in waiting room. A text was sent that my car was done at 5 pm. Didn't see text, so I waited until 5:45 to go looking for my car. I was More

by STaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

Horrible. they run the "you gotta buy our tire and wax packages or you won't get financing scam" More

by asaelijah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
2 guys Old white bald and old white fat
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December 19, 2024

Appreciate being greeted upon arrival. Waiting area is comfortable and tidy. Staff is professional and friendly, More

by 1997ALOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you enjoyed your visit and felt welcomed. Our team works hard to create a comfortable environment, and your feedback means a lot. We look forward to seeing you again soon!

December 19, 2024

Not cheap, but they do quality work, everything clean, friendly service, all around highest quality. More

by toddhochstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Moya
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Dec 19, 2024 -

Bell Honda responded

Thanks for the fantastic review, Todd! We pride ourselves on delivering top-notch quality and excellent service. Your appreciation means a lot to us, and we’re thrilled to know you had a great experience!

December 19, 2024

I switched to Bell Honda because of the way they treated my husband. I got the same patient and professional treatment that he did. These guys are great! More

by SUSANCOMBE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bell Honda responded

Susan, we’re thrilled to hear you and your husband had such positive experiences with our team! Providing outstanding service is our priority, and we appreciate you choosing Bell Honda. Thank you for sharing your thoughts!

December 19, 2024

Purchasing my pre owned 2023 Accord was a good experience, but the service department not so much. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Bell Honda responded

Thanks for the glowing review, Carol! We're thrilled you enjoyed your experience with the purchase of your Accord. We're sorry to hear about your service department experience and will ensure your feedback is addressed. We appreciate your input as we strive to improve!

December 19, 2024

Representative Shawna, was very professional knowledgeable communicate throughout the process. Her follow up was excellent and the quality of work performed met all of my expectations. More

by PBART4ROWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Bell Honda responded

Thank you for your kind words! We're thrilled to hear that Shawna exceeded your expectations with her professionalism and communication. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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