Beck & Masten Buick GMC South - Service Center
Houston, TX
1,666 Reviews of Beck & Masten Buick GMC South - Service Center
Service staff is friendly and progress of repairs is fast! Their online customer portal makes the entire process transparent and informative. They also fully diagnosed my car on the same busy Saturday m fast! Their online customer portal makes the entire process transparent and informative. They also fully diagnosed my car on the same busy Saturday morning that I dropped it off! I do appreciate the Quality of work and professional technicians as well. Great experience. Thank you! More
Great service department, I walked in without an appointment was still welcomed. My truck was well taken care of, oil change, tire rotation, they even took care of a recall. Jessica in the service d appointment was still welcomed. My truck was well taken care of, oil change, tire rotation, they even took care of a recall. Jessica in the service dep. took care of me, great lady. Can’t get anything better, it’s my second time going there and will continue More
They did not honor their agreement on the recall and they were very rude people were very rude people More
Very nice and friendly 👌 got there at 7 and was in a lift and at home in 30 minutes 😀 got a text I was ready 2 hours later and was back in my truck within 20 minutes!! Love the service that I was provi lift and at home in 30 minutes 😀 got a text I was ready 2 hours later and was back in my truck within 20 minutes!! Love the service that I was provided !! More
Took a very long time to determine a battery error and then replace it. Forgot to give the military discount. Car was not washed like the process says it would be. Had to call to check on vehicle because then replace it. Forgot to give the military discount. Car was not washed like the process says it would be. Had to call to check on vehicle because it was taking a long time and the update tracker stayed on same service for a long time. The guy was nice but busy every time I called and always ended up speaking to someone else. More