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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,691 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,691 Reviews of Beck & Masten Buick GMC South - Service Center
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January 26, 2021
I think this is a great place except having to wait two months to get service due to lack of loaner cars. Also not sure why my review must be 25 words. months to get service due to lack of loaner cars. Also not sure why my review must be 25 words. More
by fouramimi
Verified CustomerEmployees Worked With
Gina Saez
January 26, 2021
I had to bring in my new truck for a light on the dash said parking brake repair needed , must bring it in seven day . So l did and they said it wasn’t covered under warranty because the brake line and wa said parking brake repair needed , must bring it in seven day . So l did and they said it wasn’t covered under warranty because the brake line and was caused by road damage . It took a whole month for the parts to come in !!! More
by Not now
Employees Worked With
January 24, 2021
Happy that they worked on the car and repairs seemed to be completed satisfactorily. Folks were friendly but due to computer problem, we never got any paperwork. be completed satisfactorily. Folks were friendly but due to computer problem, we never got any paperwork. More
by KITTYHAWK80S
Employees Worked With
Gaby Cano
January 24, 2021
I been coming here for 15 yrs and always have great service.service department always treat me like family and always greet me by my name when arriving for my schedule service.thanks Manny you have a a service.service department always treat me like family and always greet me by my name when arriving for my schedule service.thanks Manny you have a awesome team. More
by gonzalo-sanchez
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Elyza Sanchez
January 23, 2021
I have a new service advisor! Her name is Fran! She followed up and kept in touch with me regarding my repairs! She is a true asset to your company followed up and kept in touch with me regarding my repairs! She is a true asset to your company More
by SBECKER4
January 23, 2021
Beck and Masten South has an outstanding service department with very qualified and friendly staff. Every repair was done correctly and staff communicated every step of the way. department with very qualified and friendly staff. Every repair was done correctly and staff communicated every step of the way. More
by stanrmorris
Employees Worked With
Elyza Sanchez
January 23, 2021
Very pleased and timely serviceCame in during COVID with Very pleased and timely service Came in during COVID with an AC problem. The service team called the following day with the job completed Thanks Gu Very pleased and timely service Came in during COVID with an AC problem. The service team called the following day with the job completed Thanks Guys More
by RB
Employees Worked With
Gaby Cano
January 22, 2021
Thank you Gina & Frank for making our matter a priority & completing the job exceptionally! We appreciate your hard work & diligence to complete this-thanks again! completing the job exceptionally! We appreciate your hard work & diligence to complete this-thanks again! More
by STORSETHFAMILY
Employees Worked With
Frank Nolden, Gina Saez
January 22, 2021
The lady that took the repair was a real lady stayed on top of the repair and delivered on time thank you very much and keep up the good work top of the repair and delivered on time thank you very much and keep up the good work More
by pelon8291955
Employees Worked With
