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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,691 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,691 Reviews of Beck & Masten Buick GMC South - Service Center
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February 02, 2021
Customer service is awesome. Very professional and they make you feel like family, definitely coming back for my next oil change and service. Thank you! Frany was awesome. make you feel like family, definitely coming back for my next oil change and service. Thank you! Frany was awesome. More
by pedrotost
Verified CustomerEmployees Worked With
February 02, 2021
They were unable to duplicate my issue it was a known problem with this model so it was not addressed. They did identify another issue that was repaired under my warranty. They had my vehicle for 10 days problem with this model so it was not addressed. They did identify another issue that was repaired under my warranty. They had my vehicle for 10 days due to waiting on parts with minimum updates or concern that I might actually need my vehicle. I won’t be going back for any reason other than an obvious warranty problem More
by KWMCCLINTOCK
Employees Worked With
Gina Saez
February 01, 2021
Great place! Very professional Always look forward to bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! More
by James Poullard
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
January 31, 2021
Very well organized. really happy with the service and the friendly people that work there. Won’t go to no the dealer for any service but there the friendly people that work there. Won’t go to no the dealer for any service but there More
by Javer Hinojosa
Employees Worked With
Deanna Andrews, Gina Saez
January 31, 2021
Great service. Rosie is the BEST! Make sure you ask for her. Manny is great. I have been a customer since the old location on gulf freeway. her. Manny is great. I have been a customer since the old location on gulf freeway. More
by PRWASH
Employees Worked With
Rosie Hernandez, Manny Escalon
January 31, 2021
I love this dealership it’s always clean the work is a very polite and knowledgeable and the timing it’s always great if you have an appointment they are ready to see you. very polite and knowledgeable and the timing it’s always great if you have an appointment they are ready to see you. More
by FCYRUS40
Employees Worked With
Manny Escalon, Gaby Cano, Deanna Andrews
January 28, 2021
Always pleasant working with Rosie.Always very informative about the work,time frame. Always a delightful person to work with.I only go to her informative about the work,time frame. Always a delightful person to work with.I only go to her More
by KURTJOHNSTON2003
Employees Worked With
Rosie Hernandez
January 27, 2021
Efficient, easy and LOVE the Uber drop-off & pickup ( of course within a 10 mile radius) so thank you, Elyza for your professionalism in this service visit! course within a 10 mile radius) so thank you, Elyza for your professionalism in this service visit! More
by gacie3006
Employees Worked With
Elyza Sanchez
January 26, 2021
Frany was my Service advisor and went above and beyond to make sure that my experience at Beck and Masten South was over the top. make sure that my experience at Beck and Masten South was over the top. More
by joey_coomer_21
