Beck & Masten Buick GMC South - Service Center

Of all the service reps I have dealt with, Elyza was the best. Friendly, polite, and went above and beyond to make sure I have transportation from and to GMC when I dropped my 2020 GMC Denali off for servic best. Friendly, polite, and went above and beyond to make sure I have transportation from and to GMC when I dropped my 2020 GMC Denali off for service. Other reps I had in the past did not communicate well nor made sure I had the means to get back to Beck Masten South to pick up my truck. All they cared about were sales. Loyalty comes with service and I will definitely request Elyza from now on. Other than the service I didn't expect to pay $179 for a fuel filter. That's ridiculous. Was charged $102 for a fuel filter and $106 for service is rip off. I'll go to my local mechanic from now on for simple service like this. More

great dealership except they do not return your calls called my advisor three times left a message to call me ,called againlike pulling teeth to able to talk to another advisor in the service center to f called my advisor three times left a message to call me ,called againlike pulling teeth to able to talk to another advisor in the service center to find out the status of my truck More

This dealer shows customer care. They are professional, kind, considerate, timely, and helpful. They provided information that was not vehicle maintenance related but necessary to me as a customer to comp kind, considerate, timely, and helpful. They provided information that was not vehicle maintenance related but necessary to me as a customer to complete my vehicle registration. More

Have been using this Dealer service and sales for 11 years always get good service and sales. will continue using. there is always some one knowledgable around to assist. years always get good service and sales. will continue using. there is always some one knowledgable around to assist. More

We dealt mostly with Eliza and Joslyn at the service desk. My wife and I fell in love with these two young ladies, their professionalism, and dedicated personal attention. desk. My wife and I fell in love with these two young ladies, their professionalism, and dedicated personal attention. More

I recently had issues with my vehicle.There was an employee there by the name of Rosie ,who not only took great care of me but she went the beyond.Her attentiveness, beautiful personality, patience, a employee there by the name of Rosie ,who not only took great care of me but she went the beyond.Her attentiveness, beautiful personality, patience, and work ethics were competent and efficient.I am very grateful of how she took care of me and resolves the issues with my vehicle.Thank you RosieI appreciate your service.The service was great at Beck n Masters South. More

I have visited Beck and Masten South several times and have received the best treatment from the entire Beck and Masten Staff. We are completely satisfied with their service. have received the best treatment from the entire Beck and Masten Staff. We are completely satisfied with their service. More

Great, hospitality by staff. Joslyn was very helpful. The facility was clean and organized. Great, hospitality by staff. Joslyn was very helpful. The facility was clean and organized. The facility was clean and organized. Great, hospitality by staff. Joslyn was very helpful. The facility was clean and organized. More

Rosie is a great service advisor. She keep you in the loop as my truck was getting worked on. Fast service parts was on hand loop as my truck was getting worked on. Fast service parts was on hand More

Took two weeks to get parts to repair a 2020 Truck - steering gear failure - I believe GM is aware of steering issues and should have parts readily available or provide a loaner vehicle steering gear failure - I believe GM is aware of steering issues and should have parts readily available or provide a loaner vehicle More